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Pharmacy Intern

Walgreens

Clinton, NCInternship$18–31/hrPosted 4mo agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$18–31/hr
Location
Clinton, NC
Role Type
Internship
Work Authorization
Not specified

Job overview

Walgreens is hiring a Pharmacy Intern. The Pharmacy Intern will learn to provide the best patient experience by assisting the pharmacist and pharmacy team while complying with state and federal regulations, using pharmacy systems to obtain patient and drug information, processing prescriptions, and championing pharmacy policy and customer service best practices.

Key focus areas include Engage customers and patients by greeting them and offering assistance with products and services, Resolve customer issues and answer questions to ensure a positive customer experience, and Develop strong relationships with customers.

Successful candidates bring Enrolled In Pharmacy Program, Fluent In Reading Writing Speaking English, and Willingness To Work Flexible Schedule Including Evening And Weekend Hours. Important skills include Customer Service, Reading English, Writing English, Speaking English, Pharmacy Practice, and Walgreen Co. Pharmacy Code Of Conduct. Preferred (not required): Patient Counseling, Inventory Management, Cash Handling, and Telephone Skills.

Skills & qualifications

RequiredNice to have

Skills

Customer ServicePatient CounselingInventory ManagementCash HandlingTelephone SkillsHealthcare KnowledgePharmacy KnowledgeReading EnglishWriting EnglishSpeaking EnglishPatient ExperiencePharmacy SystemsCustomer ExperiencePharmacy PolicyCustomer Service Best PracticesInterpersonal HabitsWalgreens Service TraitsCustomer RelationshipsGood Faith DispensingCash Register OperationAsset Protection TechniquesBlood PressureMedication Therapy ManagementHealthcarePharmacy PracticeWalgreen Co. Pharmacy Code of ConductPrescription ProcessingPatient CareHealth ServicesQuality Improvement ProgramInterpersonal CommunicationPharmacy Systems UsageTelephone CommunicationBlood Pressure Monitoring

Qualifications

Enrolled in Pharmacy ProgramFluent English Reading Writing SpeakingWillingness Flexible Schedule Evenings Weekends

Full job description

1785295BR

Title:

Pharmacy Intern

Job Description:

Job Objectives

  • Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.

  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

  • Models and delivers a distinctive and delightful customer experience.

  • Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.

Job Responsibilities/Tasks

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  • Develops strong relationships with customers.

Operations

  • Learn from store and pharmacy team members, field leadership, team members and customers/patients

  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.

  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).

  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing

  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Complete special assignments and other tasks as assigned.

Training and Personal Development

  • Complete required training

  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Auto req ID:

1785295BR

External Basic Qualifications:

  • Must be enrolled in a school of Pharmacy program.

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).

  • Requires willingness to work flexible schedule, including evening and weekend hours.

Store:

09462-CLINTON NC

Employment Type:

Flexible hours

Job Function:

Retail

Preferred Qualifications:

We will consider employment of qualified applicants with arrest and conviction records.

The current salary range for this position is $18.00 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

Company Indicator:

Walgreens

Common Location:

601 COLLEGE ST,CLINTON,NC,28328-03501-09462-S

District:

686-LELAND NC

Full District Office Address:

4521 OLEANDER DR,WILMINGTON,NC,28403

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