SCN Screener and Navigator
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At a glance
Job overview
LaSante Health Center is hiring a SCN Screener and Navigator. LaSante Health Center seeks a Social Care Network (SCN) Screener & Navigator to assist Medicaid members through the SCN process. The ideal candidate is organized, compassionate, detail‑oriented, and comfortable working with clients by phone and navigating online systems.
Key focus areas include Contact clients and confirm demographic and household information, Obtain and document required consent, and Verify Medicaid eligibility and coverage.
Important skills include Communication, Computer Skills, Attention To Detail, Case Management, SCN Platform, and Unite Us.
Skills & qualifications
Skills
Qualifications
Full job description
LaSante Health Center is seeking a Social Care Network (SCN) Screener & Navigator to assist Medicaid members through the Social Care Network process. The ideal candidate is organized, compassionate, detail-oriented, and comfortable working with clients by phone and navigating online systems.
Responsibilities:
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Contact clients and confirm demographic and household information
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Obtain and document required consent
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Verify Medicaid eligibility and coverage
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Conduct Social Care Network screenings and eligibility assessments
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Identify eligible social care services and assist with referrals
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Create and manage cases within the SCN platform
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Follow up with clients and document all outreach and case activity
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Maintain accurate, timely, and compliant records
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Coordinate with providers and other team members to ensure clients successfully receive services
Qualifications:
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Strong communication and computer skills
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Excellent attention to detail
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The ability to manage multiple cases efficiently.
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Prior experience with the NYS 1115 Medicaid Waiver, Social Care Networks, Unite Us, or similar care-management platforms
You've read the whole posting — now see how you match it.