Ocean Export Agent
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At a glance
Job overview
Expeditors International is hiring an Ocean Export Agent. The Ocean Export Agent ensures the timely and accurate movement of freight and information, providing exceptional customer service within the Ocean Export Department. This role involves maintaining compliance with regulations, improving operational efficiency, and managing overseas communications.
Key focus areas include Ensure smooth and timely freight process flow, Ensure accurate and timely data entry into operational system, and Track and Trace Ocean Export Files and reporting.
Successful candidates bring 6 Months To 1 Year Related Experience and Fluent In English. Preferred (not required): Customer Service, Data Entry, Compliance, and Operational Efficiency.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
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Ensure smooth and timely freight process flow
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Ensure accurate and timely data entry into our operational system
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Track and Trace Ocean Export Files and reporting
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Meet compliance at all times to regulations internal and external in accordance with government regulations
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Understand department process flow, and looking for best practices to improve operational efficiency and productivity
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Ensure all customers standard operating procedures in place and updated in the DLSOPs
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Overseas communications, timely responses to emails and requests (internal and external)
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Escalation of problems to Management when necessary
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6 months to 1 year related experience and/or training; or equivalent combination of education and experience
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Understanding of ocean documentation process a plus
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Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
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Pro-active, strong organizational skills
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Good computer skills (Email management, Excel, Word, etc.)
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Hazardous Materials certification (preferred)
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Fluent in English Reporting Structure
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Ocean Export Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
You've read the whole posting — now see how you match it.