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Store Manager

Chicken Salad Chick (Southern Rock Restaurant Group)

Atlanta, GAFull-timePosted 2y agoStill listed 4 days ago

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At a glance

Compensation
No compensation found
Location
Atlanta, GA
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

ServSafe Certification

Job overview

Chicken Salad Chick (Southern Rock Restaurant Group) is hiring a Store Manager. The Store Manager ensures guests receive responsive, friendly, and courteous service while adhering to all company policies and procedures. This role involves recruiting, training, supervising, and developing staff to achieve sales, service, quality, and cleanliness objectives. The manager also controls cash, prepares paperwork, and monitors compliance with health and safety standards.

Key focus areas include Ensure all Guests feel welcome and receive responsive, friendly, and courteous service, Understand and adhere to all policies, procedures, standards, specifications, guidelines, and training programs, and Recruit, train, supervise, and develop staff.

Successful candidates bring 1-2 Years Managerial Experience, SERVSafe Certification Within 60 Days, and Must Be Able To Stand And Exert Mobility. Important skills include Guest Service, Recruiting, Training, Supervising, Staff Development, and Cash Handling.

Skills & qualifications

RequiredNice to have

Skills

Guest ServiceRecruitingTrainingSupervisingStaff DevelopmentCash HandlingCash ReconciliationCommunicationOral CommunicationOrganizationMultitaskingBack-Office ToolsLearning New Computer Software

Qualifications

SERVSafe Certification1-2 Years Managerial Experience or Equivalent

Full job description

Essential Responsibilities:

  • Ensures that all Guests feel welcome and are given responsive, friendly and courteous service.

  • Understands & adheres to all policies, procedures, standards, specifications, guidelines and training programs.

  • Recruits, trains, supervises, and develops staff.

  • Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and by creating a positive, productive working environment.

  • Control cash and other receipts by adhering to cash handling and reconciliation procedures.

  • Operationally fill in as needed to ensure guest service standards and efficient operations.

  • Continually strive to develop staff in all areas of managerial and professional development.

  • Prepare all required paperwork, forms and reports in an organized and timely manner.

  • Sets clear expectations on shift and creates a working environment and serves as a role model to create memorable guest experiences.

  • Take actions to solve and celebrate guest feedback.

  • Monitors compliance with health, safety, cleanliness, security and fire policies, standards and regulations.

  • Must be knowledgeable of company policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.

  • Provides meaningful feedback for the DM with suggestions for improvement.

 Required Knowledge, Skills and Abilities

  • Excellent written and oral communication skills

  • Excellent organization skills

  • Ability to multitask

  • Working knowledge of back-office tools

  • Ability to quickly learn and master new computer software

  • SERVSafe Certification within 60 days of hire.

Education and Experience:

  • One to two years related managerial experience and/or training or equivalent combination of education and experience.

Physical Demands:

  • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects

  • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday

  • Must be able to work and perform all duties at any station in the kitchen or service area

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