Communications Center Ambulance Dispatcher

Medical Express Ambulance Service

Skokie, ILJobSeen 2mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Skokie, IL
Work Authorization
Not specified

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Job overview

Medical Express Ambulance Service is hiring a Communications Center Ambulance Dispatcher. The Ambulance Dispatcher is responsible for the proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills. This role involves interacting professionally with field personnel and receiving requests for ambulance transportation.

Key focus areas include Appropriately deploy emergency and non-emergency resources, Interact with field personnel professionally over the phone and radio, and Receive requests for ambulance transportation.

Successful candidates bring High School Graduate Or GED and Must Be Able To Read Write English. Important skills include Excellent Communication, Data Entry, HIPAA, Decision Making, Logical Thinking, and Quick Thinking.

Skills & qualifications

RequiredNice to have

Skills

Excellent CommunicationData EntryHIPAADecision MakingLogical ThinkingQuick ThinkingCustomer ServiceGood JudgmentRemain Calm in High-Stress SituationsDetail-OrientedClerical FunctionsCommunicate Effectively via TelephoneCommunicate Effectively via Radio

Qualifications

Experience in CommunicationsRead, Write and Comprehend English LanguageHigh School Graduate or GEDEMS ExperienceCommunications Center ExperienceLicensed EMTEMDExperienced EMS Dispatch

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
401(k) Match
Relocation Assistance

Full job description

Ambulance Communications Center – Dispatcher

The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills.

ESSENTIAL FUNCTIONS:

  • Appropriate deployment of emergency and non-emergency resources.

  • Interact with field personnel professionally over the phone and radio.

  • Receive requests for ambulance transportation.

  • HIPAA Compliance.

  • Ability to make decisions consistent with policy and guidelines.

  • Ability to think logically and quickly during an emergency.

MEDEX OFFERS:

  • Competitive wages and benefits including;

  • Blue Cross & Blue Shield Medical, Dental, and Vision Insurance

  • Pet Insurance

  • Disability Insurance through AFLAC

  • Paid Time Off

  • Tuition Reimbursement Available

  • 401K with match

  • Uniform Allowance

  • Flexible Scheduling

  • Educational Opportunities & Sponsored Con-Ed

  • Membership to NAEMT

  • Supportive & Respectful Environment

QUALIFICATIONS:

  • Experience in communications and customer service.

  • Good judgment and remain calm in high-stress situations.

  • Detail-oriented and able to perform clerical functions.

  • Must be able to read, write and comprehend the English language.

  • Communicate effectively, via telephone and radio to obtain and provide relevant information.

LOCATIONS:

  • This position is located in Skokie, IL

EDUCATION, LICENSURE & CERTIFICATIONS:

  • High School graduate or General Equivalency Diploma (GED).

OTHER REQUIREMENTS:

  • Licensed EMT, EMD, or experienced EMS Dispatch (preferred).

MedEx is an Equal Opportunity / Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at 847-673-6333 or email [email protected]. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

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