Enterprise Support Specialist

Summary

Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support.

Duties

As an Enterprise Support Specialist for the CIA, you will leverage your analytical, organizational, and detail-oriented expertise to design and implement customized support solutions that enable mission success across organization. To excel in this role, you should possess a strong background in organizational management, proven problem-solving capabilities, exceptional customer service skills, adaptability in dynamic environments, effective communication, and the ability to foster collaborative relationships. Qualifications

Minimum Qualifications Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin. Experience in one or more of the following areas: Project/Program Management Business Administration Executive Assistant/Administrative Support Customer Service Process Improvement Resource Management Contract Management Communications International Studies Experience using information technology tools, e.g., Microsoft Suite, SharePoint, etc Excellent organizational and time management skills, including the ability to multi-task and prioritize to meet competing deadlines Promote and practice the highest standards of professional conduct Be able to demonstrate: Initiative Agility Customer service skills Effective communication Critical thinking skills Organizational skills Interpersonal effectiveness; ability to work as part of a team and independently Experience with process improvement Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation Desired Qualifications Equivalent federal government or military experience Four (4) or more years of administrative/office experience

Education

Associates degree At least a 3.0 GPA on a 4.0 scale is preferred, but exceptions are made for extenuating circumstance How You Will Be Evaluated

For more information, please visit: https://www.cia.gov/careers/.