Software Engineer, Intern

Pylon

San Francisco, CAFull-timePosted 2mo agoStill listed 1 day ago

San Francisco, CAFull-timeNo compensation foundPosted 2mo agoStill listed 1 day ago

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At a glance

Compensation

No compensation found

Location

San Francisco, CA

Role Type

Internship

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Pylon is hiring a Software Engineer, Intern. Pylon is an agentic support platform for B2B companies, enabling humans and AI agents to collaborate on customer work. The platform enriches interactions with account-level context, automates low-impact tasks, and provides answers proactively. Pylon is backed by prominent investors and used by over 1,500 companies to improve customer support and success workflows.

Key focus areas include Build features for customers in post-Sales roles to improve operations using AI, Build prototypes, work independently, iterate quickly, and ship fast, and Have high autonomy, own things end to end, and project manage your own work.

Important skills include Growth Mindset and Receive Feedback. Preferred (not required): React, Go, GraphQL, and AWS.

Skills & qualifications

RequiredNice to have

Skills

Growth MindsetReceive FeedbackReactGoGraphQLAWSLeverage AI for Software DevelopmentJuggle Multiple WorkstreamsFull-Stack FundamentalsNavigate Ambiguous Environments

Qualifications

Bachelor's or Master's Degree in Computer Science, Engineering, or Related FieldGraduating Between December 2026 and Summer 2028Willing to Relocate to SFRelevant Internship ExperienceSide Projects Building Product FeaturesInterned at High-Growth Startups

Benefits

Parental Leave

Paid Time Off

Full job description

Pylon — the agentic support platform purpose-built for B2B. Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List .

What You'll Do

Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
Build prototypes, work independently, iterate quickly, and ship fast
Have high autonomy, own things end to end, and project manage your own work
Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta

What We’re Looking For

You are pursuing a bachelor’s or master’s degree in computer science, engineering, or another related field and are graduating between December 2026 and Summer 2028.
You have a growth mindset, want to constantly improve, and want to receive feedback
You're in SF or you're willing to relocate (the internship will take place in Summer 2027)
(Bonus) You have relevant internship experience or side projects building product features and a demonstration of strong full-stack fundamentals
(Bonus) You have interned at high-growth startups and can navigate ambiguous environments.
(Bonus) You highly leverage AI for software development and can juggle multiple workstreams at the same time.
(Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).