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Patient Services Representative - Community Based

North Country Family Health Center

Watertown, NYFull-time$19.95/hrTracked 1mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$19.95/hr
Location
Watertown, NY
Schedule
Full-time
Work Authorization
Not specified

Job overview

North Country Family Health Center is hiring a Patient Services Representative - Community Based. The Patient Service Representative (PSR) works as part of a team to ensure smooth patient flow within the practice. This role involves customer service, making appointments, checking patients in and out, collecting payments, assisting with insurance, and answering phones.

Key focus areas include Serve as the “Face of the Health Center” in customer service, Make appointments, and Check patients in and out.

Successful candidates bring Degree In Office Studies Or Business Administration Or Related Field. Important skills include Interpersonal Communication, Communication, Medical Terminology, Dental Terminology, Typing Skills, and Computer Skills.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal CommunicationCommunicationMedical TerminologyDental TerminologyTyping SkillsComputer SkillsComputer ApplicationsAttention to DetailProblem Resolution SkillsPositive AttitudeHigh EnergyQuick LearnerAdaptabilityResourcefulnessProactive Problem IdentificationProactive Problem Resolution

Qualifications

Degree or Certification in Office Studies, Business Administration, or Related FieldRelevant Experience in the Field

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Full job description

Patient Services Representative - Community Based

Watertown, NY (http://maps.google.com/maps?q=238+Arsenal+Street+Watertown+NY+USA+13601)

Job Type

Full-time

Description

The Patient Service Representative (PSR) works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the “Face of the Health Center” in customer service, making appointments, checking patients in and out, collecting co-payments, sliding fees, and outstanding balances, assisting patients with insurance and payment responsibilities answering phones, and directing inquiries as assigned.

BENEFITS:

Group health/dental/vision, agency funded voluntary life insurance, 403b Retirement Plan available upon hire, and generous vacation and sick time (start accrual immediately upon hire!)

Requirements

Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement. Has excellent interpersonal and verbal communication skills. Shall be knowledgeable in medical and dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude, high energy and a quick learner. Adaptable to change and is resourceful and proactive when identifying and resolving problems.

*NoCo is an equal opportunity employer

Salary Description

Starting at $19.95/hr.

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