Patient Services Representative - Community Based

North Country Family Health Center

Watertown, NYFull-time$19.95/hrSeen 2mo agoSeen in employer's feed 2 days ago

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At a glance

Compensation

$19.95/hr

Location

Watertown, NY

Schedule

Full-time

Work Authorization

Not specified

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Job overview

The Patient Services Representative works with a team of PSRs, finance staff, and practice administrators to ensure smooth patient flow, providing front‑line customer service, handling appointments, check‑ins and check‑outs, and managing payments and insurance inquiries.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal CommunicationVerbal CommunicationMedical Terminology KnowledgeDental Terminology KnowledgeTypingComputer ApplicationsAttention to DetailProblem ResolutionPositive AttitudeHigh EnergyQuick LearnerAdaptabilityResourcefulnessProactive Problem Identification

Qualifications

Degree or Certification in Office Studies or Business Administration or Related FieldRelevant Experience in the Field

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Full job description

Patient Services Representative - Community Based

Watertown, NY (http://maps.google.com/maps?q=238+Arsenal+Street+Watertown+NY+USA+13601)

Job Type

Full-time

Description

The Patient Service Representative (PSR) works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the “Face of the Health Center” in customer service, making appointments, checking patients in and out, collecting co-payments, sliding fees, and outstanding balances, assisting patients with insurance and payment responsibilities answering phones, and directing inquiries as assigned.

BENEFITS:

Group health/dental/vision, agency funded voluntary life insurance, 403b Retirement Plan available upon hire, and generous vacation and sick time (start accrual immediately upon hire!)

Requirements

Has a degree or certification in office studies, business administration, or related field. Relevant experience in the field may be substituted for degree requirement. Has excellent interpersonal and verbal communication skills. Shall be knowledgeable in medical and dental terminology. Shall possess typing skills. Is skilled with computers and computer applications. Gives attention to detail and possesses problem resolution skills. Has a positive attitude, high energy and a quick learner. Adaptable to change and is resourceful and proactive when identifying and resolving problems.

*NoCo is an equal opportunity employer

Salary Description

Starting at $19.95/hr.

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