Product Intern (Payroll)

The Opportunity We’re looking for a Product Intern (Payroll) to support the evolution of Lumber’s payroll product — a mission-critical workflow where trust, accuracy, compliance, and great UX matter. This is a 12–16 week internship designed for someone early in their product journey who wants real hands-on experience. You’ll work directly with product leadership, engineering, design, and customer-facing teams to help ship improvements across payroll workflows and supporting platform capabilities. This role is also designed as an intern-to-hire opportunity: if it’s a strong mutual fit, this internship may convert into a full-time product role.

What You’ll Do Payroll Product Discovery & Customer Understanding

• Join customer calls and internal feedback sessions to understand contractor payroll workflows

• Help map and document real-world payroll processes (timesheets → approvals → payroll run → reporting)

• Identify pain points and opportunities (errors, delays, manual work, usability gaps, compliance risk)

• Research competitor payroll products and industry trends Support Requirements & Delivery with Engineering

• Help write and refine user stories, acceptance criteria, and edge cases for payroll features

• Maintain and update product documentation (briefs, workflows, PRDs, release notes)

• Work with engineering to clarify requirements, answer questions, and drive follow-through

• Track execution progress and ensure action items close Quality, Rollout, and Enablement

• Assist with QA testing and validation for payroll flows (including edge cases)

• Help ensure rollout readiness: workflow correctness, usability, and compliance scenarios

• Support internal enablement with clear documentation and release notes

• Gather post-launch feedback and recommend iterative improvements Data + Feedback → Continuous Improvement

• Track customer feedback, support tickets, and usage patterns related to payroll

• Help define and report on success metrics (adoption, payroll completion rate, error rate, time-to-run payroll)

• Identify friction points and propose improvements backed by evidence This internship may support initiatives across:

• Payroll run workflow improvements and UX iteration

• Timesheet-to-payroll automation and approval flows

• Pay schedules, overtime rules, and job-based payroll logic

• Compliance workflows and audit trails

• Payroll issue reduction (failed runs, corrections, manual adjustments)

• Reporting and dashboards (payroll summaries, exceptions, labor cost visibility) What We’re Looking For You’ll Do Well If You Are:

• Highly organized with strong follow-through

• High work ethic and ownership mindset — you take initiative, move fast, and get things done

• Hungry, scrappy, and proactive — you don’t wait to be told what to do, you find problems and take initiative to solve them

• Curious and eager to learn payroll + FinTech workflows end-to-end

• Comfortable working with engineering teams and asking for clarity

• Strong communicator — able to write clean, structured documentation

• Analytical — can turn messy workflows into clear insights and action

• Customer-oriented and willing to learn directly from real users

• Comfortable in a fast-moving environment with shifting priorities Why Lumber? What You’ll Get

• Real ownership: contribute to meaningful payroll product improvements end-to-end

• Mentorship: partner closely with experienced product leaders

• Customer exposure: build product intuition through real workflow discovery

• Engineering partnership: learn how product requirements translate into shipped features

• ‍ Intern-to-hire path: opportunity to convert into a full-time product role based on performance and team fit Company Overview Lumber is reshaping the construction industry with an AI-powered workforce management platform that helps contractors run their business — spanning workforce operations, financial workflows, compliance, and more. We’re on a mission to bring efficiency, compliance, and innovation to contractors everywhere, and we’re building one of the most exciting and fastest-growing FinTech platforms in construction.

Department Product Management

Requirements

• Pursuing a Bachelor’s or Master’s degree (MBA students welcome)

• Interest in payroll, compliance, workforce management, or FinTech products

• Familiarity with Jira, Confluence, Figma, Google Sheets

• Bonus: SQL, analytics tools, or exposure to payroll systems / operations