Order Management and Procurement Specialist

Summary

Job title: Order Management and Procurement Specialist

Job ID: null

Department: Aberdeen - COL

Location: null-null

Description

Summary:

The Order Management and Procurement Specialist plays a key role in supporting day-to-day sales operations by ensuring accurate and timely processing of customer orders, managing procurement activities, and maintaining clear communication with both internal teams and external customers. This role bridges customer service and purchasing to deliver a seamless order experience, while ensuring product availability and on-time delivery in a fast-paced, technical distribution environment.

Reports to: Profit Center Manager

Minimum Qualifications:

• High school diploma or equivalent

• 2+ years of experience in order entry, purchasing, customer service, or sales support

• Basic understanding of purchasing processes and inventory coordination

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office (Excel, Outlook, Word)

• Experience using ERP or order management systems

Additional Competencies:

• Strong organizational skills with attention to detail and accuracy

• Ability to manage multiple tasks in a fast-paced environment

• Strong problem-solving skills and a proactive approach to customer support

• Ability to interpret purchase orders, quotes, and inventory reports

Preferred Qualifications:

• Associate or bachelor’s degree in business, supply chain, or a related field

• 3–5 years of experience in an industrial distribution, electrical supply, or automation-related environment

• Familiarity with vendor portals, third-party billing systems, or procurement software

• Working knowledge of industrial automation and electrical components

Working Conditions:

Conditions vary base on needed activities and will include office, warehouse, and external environments. Some activities will include lifting (up to 50lbs), sorting, standing, and possible extreme heat/cold conditions.

Remote work is not available for this position.

Work Schedule is M-F, 7am-4pm with some occasionally required O/T and weekends as needed.

Supervisory Responsibilities: No

Essential Job Functions:

• Responding to customer quote requests in a timely manner

• Contacting Vendors for current material pricing and availability

• Enter and process customer orders with accuracy and attention to detail

• Place purchase orders with vendors and manage order confirmations

• Monitor inventory levels and coordinate sourcing from alternate suppliers when needed

• Track order status and proactively communicate updates to customers and sales teams

• Upload invoices and documentation to third-party billing portals as required

• Resolve order discrepancies, delays, or backorders with vendors and internal teams

• Maintain strong working relationships with vendors, warehouse personnel, and sales staff

• Assist in improving order workflow and sourcing processes to enhance efficiency

• Support customer service by answering order-related inquiries and ensuring satisfaction

• Utilize ERP and CRM systems for order tracking, inventory management, and reporting

• Answer and respond to customer calls and emails.

• Assist customers that come to the counter.

• Make deliveries as needed by operating a light van or delivery truck

• Operation of Industrial Fork Truck, manual pallet jack, and other warehouse equipment as needed

• Continued education using CED's and Vendor's learning platforms to develop and enhance your product knowledge

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $45000 to $65000 annually.

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care

• Long Term Disability Insurance after 25 months

• Life Insurance at 1X your annual salary

• 401(k) (18 or older)

• Paid Sick Leave - accrue 0.0347 hours per qualified hour worked, up to 72 hours annually, usable after 90 days

• Paid Holidays - 9 days each year

• Paid Vacation - accrue 0.03847 hours per qualified hour worked, up to 80 hours annually

• Paid Pregnancy & New Parent Leave

• Health Savings Account (HSA) and matching

• Dependent Care Flexible Spending Account (FSA)

• Teledoc