Patient Services Specialist Heart and Vascular Full-Time
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At a glance
Job overview
Valley View Hospital (CO) is hiring a Patient Services Specialist Heart and Vascular Full-Time. The role supports the Heart & Vascular Center by greeting patients and physicians, managing patient flow, maintaining accurate records, handling communications, organizing medical files, and collaborating with clinical staff, all while delivering excellent customer service in a professional medical setting.
Key focus areas include Greet and assist patients and physicians with a professional, friendly attitude, Manage patient flow, checking in/out and keeping appointments on schedule, and Maintain accurate records by updating demographics, insurance, and appointments.
Important skills include Customer Service, Computer Skills, Communication, Multitasking, Clerical Typing, and Filing. Preferred (not required): E-fax and Email.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Join Our Heart & Vascular Center as a Patient Services Specialist!
Are you passionate about helping others and delivering top-notch customer service? We’re looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team!
Why You’ll Love This Role:
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We’re committed to investing in you!
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Make a meaningful impact in patients' lives every day
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Be part of a supportive and welcoming team
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Enjoy a Monday-Friday schedule (8:30 AM - 5:00 PM) – NO nights, weekends, or holidays!
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Work in a professional medical setting where your customer service skills shine
What We’re Looking For: ✔ Previous customer service experience in a medical setting ✔ Bilingual (Spanish & English) preferred, but not required ✔ A warm, friendly, and patient-focused attitude
If you're ready to be part of a team that truly cares, we’d love to meet you!
Apply today and take the next step in your career with us.
Patient Services Specialist – Key Responsibilities
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Greet & assist patients and physicians with a professional, friendly attitude
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Manage patient flow – check-in/out, keep appointments on schedule
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Maintain accurate records – update demographics, insurance, and appointments
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Handle communications – triage calls, schedule via E-fax, email, text, and phone
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Organize medical records – retrieve and manage patient files
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Stay efficient & professional – multitask in a fast-paced environment with a positive demeanor
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Collaborate with clinical staff – ensure seamless coordination between providers and patients
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Deliver excellent customer service – create a welcoming and supportive experience for all patients
QUALIFICATIONS
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High school diploma or equivalent.
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Clerical: typing filing, scheduling, computer, phone and people skills
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Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required.
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Ability to multi-task in a fast-paced environment.
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Bilingual (English/Spanish) preferred.
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Patient care background and/or medical scheduling experience required.
BENEFITS
Valley View offers a robust benefits package designed to support your health, well-being, and financial future:
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Medical, Dental and Vision
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Annual Bonus based upon organizational and individual performance.
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Flexible Spending Account (FSA)
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Generous Paid Time Off accrual
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Tuition Assistance
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401(a) and 403(b) plans
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Employee Assistance Program
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Employee discount on Valley View Services
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Use of Sunlight and Aspen SkiCo day passes
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Access to Sunlight and Aspen SkiCo day passes
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Exclusive discounts at local gyms.
APPLICATION SUBMISSION END DATE
Application window will close upon successful hire of qualified candidate
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