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Field Service Technician

Flynn Wendy's

Easton, MDJobPosted 7mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Easton, MD
Work Authorization
Not specified

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Job overview

Flynn Wendy's is hiring a Field Service Technician. The Field Service Technician performs daily operations including service calls, preventive maintenance visits, and installation projects related to store equipment. This role involves traveling to various locations to service, repair, and maintain equipment, as well as testing computers, peripherals, hardware, and software for full functionality. The technician also acts as a technical resource for computer issues and is expected to be on call for critical system issues.

Key focus areas include Travel to perform servicing, repairing, and maintaining all equipment in stores, Test computers, peripherals, hardware, and software to ensure 100% functionality, and Act as a technical resource to assist users with resolving computer issues.

Successful candidates bring High School Diploma. Important skills include Work Cooperatively With Supervisors And Co-Workers, Understand And Follow Complex Oral Instructions, Perform Responsibilities Without Close Supervision, Effectively Communicate With Others, Maintain A Generally Positive Attitude, and Support Philosophy And Mission Of Flynn Restaurant Group. Preferred (not required): DOS Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Work Cooperatively With Supervisors and Co-WorkersUnderstand and Follow Complex Oral InstructionsPerform Responsibilities Without Close SupervisionEffectively Communicate With OthersMaintain a Generally Positive AttitudeSupport Philosophy and Mission of Flynn Restaurant GroupComply With Company PoliciesTest ComputersTest PeripheralsTest HardwareTest SoftwareTechnical Resource to Assist Users With Computer IssuesWork With and Without SupervisionWork at a Fast Pace While Maintaining Excellence in Repair and CleanlinessAdapt to a Fast-Paced, Multi-Faceted Office EnvironmentClose VisionDepth PerceptionDistance VisionHear Speech at Normal LevelsSpeak in Audible TonesFollow and Understand Written InstructionsGeneral Computer ExperienceDOS KnowledgeWindows KnowledgeCabling KnowledgeNetwork Knowledge

Qualifications

High School Diploma or EquivalentAbility to Drive to Locations Where NeededMeet Attendance StandardsAbility to Lift 55 Pounds RegularlyBe on Call for Critical System Issues During Evenings and/or Weekends and HolidaysContinues Good Driving RecordsOccasional Lifting, Carrying, Pushing, or Pulling Moderate Amount of Weight Up to 55 Pounds

Full job description

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee’s franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee’s restaurants in 24 states.

Established in 2021, Flynn Wendy’s has swiftly become a key player within the Flynn Group, owning and operating 300 + Wendy’s restaurants across 8 states. With a diverse and dedicated team of over 6,000 employees, Flynn Wendy’s stands as the 5th largest Wendy’s franchise in the entire Wendy’s system. Our success is a result of the hard work and commitment of every team member. At Flynn Wendy’s, we are dedicated to fostering an inclusive and supportive work environment where the ideas and contributions of every team member are valued and celebrated.

Position Description

Maintenance Technician

Purpose: Daily operations of the Maintenance Technician to include service calls, Preventive Maintenance Visits and Install Projects that has to do with any work done in our stores.

Qualifications:

Educational Requirements:

  • High School diploma or equivalent.

Experience:

  • General computer experience and knowledge is preferred.

  • DOS/Windows knowledge

  • Cabling knowledge

  • Network knowledge.

General Expectations:

  • Ability to work cooperatively with supervisors and co-workers.

  • Ability to understand and follow complex oral and written instructions.

  • Ability to perform responsibilities without necessity of close supervision.

  • Ability to drive to locations where needed.

  • Ability to effectively communicate with others.

  • Ability to meet attendance standards to perform the essential functions of the job.

  • Ability to maintain a generally positive attitude.

Functions and Responsibilities:

Universal Standards:

  • Support the philosophy and mission of Flynn Restaurant Group.

  • Comply with company policies.

Specific Functions and Responsibilities:

  • Day to Day Operations of a Field Tech including traveling to perform servicing, repairing, and maintaining all equipment in our stores.

  • Test computers, peripherals, hardware, and software to ensure that they are working at 100% functionality.

  • Act as a technical resource to assist users with resolving computer issues.

  • Ability to lift 55 pounds regularly.

  • Work with and without supervision.

  • Must be able to work at a fast pace while maintaining excellence in repair and cleanliness.

  • Perform other tasks as assigned.

  • Expected to be on call for critical system issues during the evenings and/or weekends and holidays.

Physical Requirements/Environmental Conditions:

  • Requires prolonged sitting and driving at times.

  • Continues good driving records.

  • Requires stooping, bending, standing, walking, and reaching.

  • Must be able to adapt to a fast-paced, multi-faceted office environment.

  • Occasional lifting, carrying, pushing, or pulling moderate amount of weight up to 55 pounds.

  • Requires close vision, depth perception and distance vision.

  • Requires ability to hear speech at normal levels and speak in audible tones.

  • Ability to follow and understand oral and written instructions.

For a copy of Flynn Group’s Workplace Privacy Notice, please visit https://flynn.com/privacy-policy/

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

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