BDC Representative

Progressive Auto Group

Massillon, OHJobNo compensation foundPosted 5mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation

No compensation found

Location

Massillon, OH

Work Authorization

Not specified

Job overview

Progressive Auto Group is hiring a BDC Representative. The BDC Representative coordinates incoming requests via telephone or online, searches for potential sales leads, and books appointments for the showroom. This role acts as the first point of contact for customers and involves providing product knowledge and maintaining customer contact through various channels.

Key focus areas include Answer incoming phone calls and online inquiries, Document customers details and comments in our system, and Schedule appointments for our sales staff.

Important skills include Communication, Highly Organized, Learn Quickly, Windows, Internet Applications, and General Computer Skills.

Skills & qualifications

RequiredNice to have

Skills

CommunicationHighly OrganizedLearn QuicklyWindowsInternet ApplicationsGeneral Computer SkillsProfessional DemeanorPersonable Demeanor

Qualifications

Excellent AttendanceStrong Work EthicExperience

Benefits

401(k) Match

Paid Time Off

Medical Insurance

Dental Insurance

Full job description

We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.

This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.

Responsibilities Include

Answering incoming phone calls and online inquiries
Documenting customers details and comments in our system
Scheduling appointments for our sales staff and following up with any "no show" appointments
Providing up to date product knowledge
Maintaining contact with our customers via outbound texts, phone calls and emails
Making customers aware of promotions

BDC Requirements

Maintain excellent attendance and work ethic
Great verbal communication skills
Highly organized and able to learn quickly
Proficient with Windows, internet applications, and general computer skills
Professional and personable demeanor

We Offer

401k with employer match
Paid vacation (full time only)
Health insurance (full time only)
Dental Insurance (full time only)
Very casual dress code
Hourly pay with bonus

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