Sr.Manager, SRE (SRE, SLI/ SLO, monitoring, automation)

Vertafore

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At a glance

Compensation

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Location

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Job overview

Vertafore is hiring a Sr.Manager, SRE (SRE, SLI/ SLO, monitoring, automation). The Manager, SRE will lead reliability and automation efforts for a focused set of Vertafore products or platforms, ensuring operational excellence through SLIs/SLOs, monitoring, and automation while managing a team of engineers.

Key focus areas include Own SLIs/SLOs and monitoring for assigned products or platforms., Implement observability tools and dashboards for proactive performance management., and Manage build/release pipelines and provisioning automation for assigned scope..

Important skills include SLI/SLO, Monitoring, Automation, Observability Tools, Dashboards, and Build/Release Pipelines.

Skills & qualifications

RequiredNice to have

Skills

SLI/SLOMonitoringAutomationObservability ToolsDashboardsBuild/Release PipelinesScriptingIncident ManagementRoot Cause AnalysisGitLabJenkinsOctopus DeployAWSInfrastructure as CodeCommunication

Qualifications

12+ Years in SRE or DevOps Roles

Full job description

The Manager, SRE will lead reliability and automation efforts for a focused set of Vertafore products or platforms (e.g., AMS360 & Sagitta OR CI/CD platform services). This role ensures operational excellence through SLIs/SLOs, monitoring, and automation, while managing a team of engineers.

Key Responsibilities

Product Reliability
Own SLIs/SLOs and monitoring for assigned products or platforms.
Implement observability tools and dashboards for proactive performance management.
CI/CD & Automation
Manage build/release pipelines and provisioning automation for assigned scope.
Reduce operational toil through scripting and automation-first practices.
Incident Response
Lead on-call rotations; ensure timely resolution and root cause analysis.
Collaboration
Work with Directors and VP, SRE to align reliability initiatives with organizational goals.
Partner with Cloud Ops for infrastructure readiness and patching coordination.
Team Development
Mentor engineers; foster a culture of reliability and continuous improvement.

Qualifications

12+ years in SRE or DevOps roles
Hands-on experience with CI/CD tools (GitLab, Jenkins, OctopusDeploy).
Strong AWS and Infrastructure-as-Code skills.
Excellent incident management and communication skills.

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