Arcade Supervisor

Stars and Strikes

Irmo, SCJobPosted 7mo agoSeen in employer's feed today

Irmo, SCJobNo compensation foundPosted 7mo agoSeen in employer's feed today

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At a glance

Compensation

No compensation found

Location

Irmo, SC

Work Authorization

Not specified

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Job overview

Stars and Strikes is hiring an Arcade Supervisor. Stars and Strikes Family Entertainment Center is seeking an Arcade Supervisor to assist in the overall operations of its state-of-the-art game rooms. The ideal candidate will be energetic, driven, and possess a solid work ethic, positive attitude, and superior guest service skills. This position works directly with the Arcade Manager to meet sales goals, manage the retail prize center, analyze game payouts, and train team members.

Key focus areas include Create an exciting and fun atmosphere for guests, Achieve arcade and attraction sales, and Ensure redemption store inventory levels and displays are in line with company standards.

Successful candidates bring 1-2 Years Supervisor Experience. Important skills include Guest Service Skills, Analyze Reports, Excel, Creating Exciting And Fun Atmosphere, Achieve Sales, and Ensure Inventory Levels. Preferred (not required): Meriq, Tripleseat, Vector, and Micros.

Skills & qualifications

RequiredNice to have

Skills

Guest Service SkillsAnalyze ReportsExcelCreating Exciting and Fun AtmosphereAchieve SalesEnsure Inventory LevelsPrepare and Manage Team Member SchedulesAssist in Recruiting and HiringDeveloping and Overseeing Employee TrainingPOSService ProtocolsOperational StandardsMeriqTripleseatVectorMicrosEmbed Software

Qualifications

1-2 Years of Supervisor ExperienceFriendly and Professional DemeanorExperience in Retail or Sales

Benefits

Medical Insurance

401(k) Match

Paid Time Off

Full job description

Stars and Strikes Family Entertainment Center is seeking an Arcade Supervisor who is ready to be part of a high volume, fast-paced Entertainment Center!

The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Arcade Supervisor, you would be assisting in the overall operations of our state-of-the-art game rooms. Our game rooms feature arcade games, virtual reality, laser tag, and claw town. This position will work directly with the Arcade Manager to meet and exceed sales goals, assist in running the full retail style prize center, analyzing and understanding game payouts, as well as training and maintaining team members for a variety of positions, all while ensuring that we exceed our guest's expectations and deliver an exceptional experience.

What we’re looking for:

1-2 years of supervisor experience
Experience in retail or sales is a plus
Friendly and professional demeanor
Ability to analyze reports and proficiency with excel
Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus

Responsibilities:

Creating an exciting and fun atmosphere to ensure a great experience for our guests
Achieve arcade and attraction sales
Ensure redemption store inventory levels and displays are in line with company standards
Prepare and manage team member schedules and assignments of specific duties
Assist in recruiting and hiring team members
Developing and overseeing employee training on POS, service protocols, and operational standards throughout the location

Why join our team?

With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
We are a family-owned business and consider our team members part of our family
We encourage team members to continue their training by providing online resources
We provide opportunities for all team members to give back to the community
We encourage team members to have fun while they work
We work together as a team and succeed as a team

Perks we offer:

Health & 401k Benefits
Paid-time off
Free bowling, laser tag & gameplay!
Company-wide contests

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.

Stars and Strikes is an Equal Opportunity Employer.

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