VOA Agent
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At a glance
Job overview
Westgate Resorts is hiring a VOA Agent. The VOA Agent sells rental option packages to families who are unable to become owners on the day of presentation. This role involves ensuring tour sheets are complete, guiding families to receive their gifts, and providing excellent customer service to potential owners. The agent also ensures sales representatives are available for subsequent tours.
Key focus areas include Ensure all stamps are on the tour sheet, Ensure families know where to receive their gift, and Provide customer service to all potential owners.
Successful candidates bring High School Diploma or GED and 6+ Years Timeshare Sales Experience. Important skills include Customer Service, Read, Analyze, And Interpret Business Periodicals, Present Information, and Respond To Questions.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation.
DUTIES
- Ensure all stamps are on the tour sheet.
- Ensure families know where to receive their gift.
- Provide customer service to all potential owners.
- Make sure the sales representatives are available to go on another tour
- Regular attendance as scheduled is necessary.
The main purpose of this position is to sell rental option packages to families who are unable to become owners the day of presentation.
DUTIES
Ensure all stamps are on the tour sheet.
Ensure families know where to receive their gift.
Provide customer service to all potential owners.
Make sure the sales representatives are available to go on another tour.
Regular attendance as scheduled is necessary.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); Must have 6 years’ timeshare sales experience, or equivalent combination of education and experience.
Must possess excellent customer service skills.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
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