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Business System Analyst - Salesforce Commerce Cloud & CRM - Medical devices

Two95 International Inc.

United StatesRemoteFull-timeNo compensation foundPosted 1mo agoSeen in employer's feed 1 day ago
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At a glance

Compensation
No compensation found
Location
United StatesRemote
Schedule
Full-time
Work Authorization
US work authorization required

Job overview

Two95 International Inc. is hiring a Business System Analyst - Salesforce Commerce Cloud & CRM - Medical devices. The Business Systems Analyst will focus on CRM with Salesforce Commerce Cloud, specifically within the medical device industry. This role involves establishing and driving continuous improvement of CRM, e-commerce, and portal systems in a regulated environment. The analyst will also be responsible for translating technical information for diverse audiences and possessing strong analytical and troubleshooting skills.

Successful candidates bring 3+ Years Medical Device Experience. Important skills include CRM System Design, Validation, Training, Change Management, Salesforce Commerce Cloud, and IT Ticketing System.

Skills & qualifications

RequiredNice to have

Skills

CRM System DesignValidationTrainingChange ManagementSalesforce Commerce CloudIT Ticketing SystemStakeholder ManagementDigital Portals DesignDigital Portals SupportAnalyticsTranslate Technical Information for Diverse AudiencesStrong Analytical SkillsTroubleshooting SkillsProject Management CapabilitiesIntegration of Ecommerce, Portal, and CRM SystemsSalesforce Administrator ExperienceJiraConfluence

Qualifications

USC and GCH Candidates3 Years Medical Device Industry or Medical Field Experience

Full job description

Hiring Immediately - Only USC and GCH Candidates can apply

Title: Business Systems Analyst – CRM with Sales force Commerce Cloud

Location – Remote Work - EST/CST

Type : Full-Time

Salary : $Market (Best Possible)

Related Experience: MANDATORY

At least 3 years’ experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment.

Requirements

Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations:

  • Experience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred)

  • Experience with experience platforms (e.g., Salesforce Commerce Cloud) - MANDATORY

  • Experience with IT ticketing system for stakeholder management of system issues and requests

  • Experience designing and supporting digital portals (customer, partner, or employee-facing)

  • Familiarity with analytics

  • Ability to translate technical information for diverse audiences (technical to non-technical and vice versa)

  • Strong analytical and troubleshooting skills

  • Project management capabilities (Atlassian JIRA & Confluence experience a plus)

  • Experience with integration of ecommerce, portal, and CRM systems

  • At least 3 years’ experience in the Medical Device industry or medical field

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