Receiving Lead

Job Summary

Receiving Leads are key players in our store's success by making sure our products get in the door quickly and accurately. The Receiving Lead will organize, control and maintain effective backroom/receiving area operations to minimize costs, enforce security procedures, promote a safe work environment and provide superior service to all internal and external customers. In addition to providing unparalleled guest service, you'll be the one we count on to guide the team through stocking, ordering and inventory. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

• Experience Required: 6 months to 1 year; Desire to become a Non-Union Team Leader.

• Experience Desired: Customer Service Experience; 1 to 2 years of shipping and/or receiving experience preferred.

• Education Desired: High school diploma or equivalent

• Certification or Licensing Preferred: DSD Certification

• Lifting Requirement: Up to 50 pounds

• Age Requirement: At least 18 years of age

Job Responsibilities

• Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.

• Always conduct business with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.

• Receive and process all DSD vendor and third-party deliveries and returns according to established procedures and company standards, maintaining all documentation necessary.

• Maintain a clean an organized and clutter free backroom/receiving area operation.

• Maintain a safe/secure environment in the receiving area by exceeding the health and OSHA requirements by adhering to the company's prescribed safety methods.

• Ensure that DSD vendors follow the established company standards, with regards to accuracy, safety and security; and that all third party deliveries (UPS, FedEx, etc.) are received according to the established DSD procedures.

• Conduct vendor spot checks on all items received through DSD process, and maintain proper signature logs for DSD vendors/deliveries.

• Ensure that respective departments are notified of perishable deliveries in a timely fashion in order to ensure maintenance of cold chain.

• Maintain proper documentation and reporting for any and all pricing discrepancies, unauthorized/damaged product, and vendor compliance violations with occur with DSD vendors or products.

• Manage immediate area outside of receiving room to ensure that there are no obstructions to the receiving of deliveries in an efficient time and manner.

• Maintain necessary equipment for receiving purposes (power jacks, DEX, DSD system) perform regular checks and maintenance and promptly report any problems for correction/repairs.

• Make bales by operating paper baler.

• Dispose of trash by using automatic compactor.

• Organize flats/backroom for evening crew.