HyperWellness Representative

Restore Hyper Wellness

Dedham, MAFull-timePosted 7mo agoSeen in employer's feed 5 days ago

Dedham, MAFull-timeNo compensation foundPosted 7mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation

No compensation found

Location

Dedham, MA

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Restore Hyper Wellness is hiring a HyperWellness Representative. Restore Hyper Wellness is seeking a friendly and motivated Hyper Wellness Representative to join their team. This role involves providing excellent customer service, managing appointments, onboarding new clients, and administering non-medical services. The representative will also educate clients on modalities and assist with store operations, contributing to a fun and social environment focused on health and wellness.

Key focus areas include Maintain professional and courteous relationships with clients, Answer phones and return voicemails, and Book, reschedule, and cancel appointments.

Successful candidates bring 1+ Years Customer Service, Weekend Availability, and Love For Health And Wellness. Important skills include Excellent Communication Skills. Preferred (not required): Professional And Courteous Relationship, Answering Phone, Returning Voicemails, and Booking Appointments.

Skills & qualifications

RequiredNice to have

Skills

Excellent Communication SkillsProfessional and Courteous RelationshipAnswering PhoneReturning VoicemailsBooking AppointmentsRescheduling AppointmentsCanceling AppointmentsOn-Boarding New ClientsObtain WaiversCreate Client Profiles in POSChecking-in Customer Sessions on POSRetailing Out Customer Sessions on POSGreeting CustomersAdministering Non-Medical ServicesAdministering Non-Specialty ServicesProviding Service ToursSelling PackagesSelling MembershipsExecuting Opening DutiesExecuting Closing DutiesMaintain Product KnowledgeEducate Clients on Restore ModalitiesMaintaining Store CleanlinessMaintaining Laundry UpkeepAssisting in Customer Lead Reach OutAssisting in Community OutreachAssisting in Creating Store EventsAssisting in Social Media Efforts

Qualifications

Love for Health and Wellness1+ Year Customer Service Experience in Retail/Service EnvironmentAvailability to Work Weekends

Full job description

We are looking for candidates for full time and part time including weekends at our Hingham and Dedham locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.

We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.

Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door.

Responsibilities

Maintaining a professional and courteous relationship with every client
Answering the phone and returning voicemails
Booking, rescheduling and canceling appointments
On-boarding new clients, obtain waivers, and create Client Profiles in our POS
Checking-in and retailing out customer sessions on our POS
Greeting customers and ushering them to their service of choice
Administering all non-medical and non-specialty services
Providing service tours, selling packages & memberships
Executing opening and closing duties
Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
Educate clients on the all Restore modalities
When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Qualifications:

A love for health and wellness
At least one year of customer service experience in a retail/service environment.
Availability to work weekends.
Excellent communication skills

Compensation & Benefits

Competitive hourly wage
Monthly performance based commission opportunity
Flexible schedule in a fun work environment
Access to complementary and discounted in-store services
Opportunity for growth

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