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Sales and Guest Service Associate

Part-time

Hand & Stone Massage and Facial Spa

Seminole, FLPart-time$14–15/hrPosted 8mo agoVerified open 1w ago
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At a glance

Compensation
$14–15/hr
Location
Seminole, FL
Schedule
Part-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Sales and Guest Service Associate. Hand & Stone Spa seeks a Front Desk Sales Associate who will act as the host of the spa, delivering 5‑star experiences, fostering lasting client relationships, and upholding service and cleanliness standards while working flexible hours.

Key focus areas include Meet membership sales goals and maintain a minimum conversion percentage of 15%, Attend all membership training webinars, and Train, monitor, and coach the performance of all sales and service staff.

Successful candidates bring High School Diploma Or Equivalent, Must Be 18 Years Old Or Older, and Reliable Transportation. Important skills include Meet Membership Sales Goals, Maintain Minimum Conversion Percentage Of 15%, Attend Membership Training/Webinars, Train Sales And Service Staff, Monitor Sales And Service Staff Performance, and Oversee Daily Spa Operations.

Skills & qualifications

RequiredNice to have

Skills

Meet Membership Sales GoalsMaintain Minimum Conversion Percentage of 15%Attend Membership Training/WebinarsTrain Sales and Service StaffMonitor Sales and Service Staff PerformanceOversee Daily Spa OperationsManage Spa Sales PerformanceDetailed Knowledge of Menu of ServicesExcellent Customer ServiceFoster Lasting RelationshipsWork Flexible HoursEffectively Communicate SalesEffectively Communicate PromotionsEffectively Communicate Service OptionsUphold Spa Cleanliness StandardsPositive AttitudeEnergetic AttitudeAnswer PhonesSchedule AppointmentsFile DocumentsExceptionally OrganizedExcellent Attention to DetailStrong Team PlayerWork Independently With Minimal Supervision

Qualifications

High School Diploma or EquivalentMust Be 18 Years Old or OlderReliable Transportation3+ Years Sales Experience2+ Years Management Experience

Benefits

Paid Time Off
401(k) Match
Dental Insurance
Vision Insurance

Full job description

Benefits:

  • Bonus based on performance

  • Employee discounts

  • Flexible schedule

  • Free uniforms

  • Opportunity for advancement

  • Paid time off

  • Training & development

  • Wellness resources

  • 401(k) matching

  • Dental insurance

  • Vision insurance

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Job Description: Hand and Stone Massage and Facial Spa, located in Seminole, is seeking a Front Desk Sales Associate. You are a critical link in ensuring that our customers' experience at our Spa is nothing short of outstanding ! Responsibilities:

  • Meet membership sales goals and maintain a minimum conversion percentage of 15%

  • Attend all Membership Training/webinars.

  • Train, monitor, and coach the performance of all sales and service staff.

  • Assisting in overseeing the daily operations of the Spa.

  • Manage spa sales performance.

  • Detailed knowledge of the menu of services.

  • Provide excellent customer service to members and guests while fostering lasting relationships.

  • Capable of working flexible hours.

  • Effectively communicate sales, promotions, and service options with clients.

  • Uphold spa cleanliness standards.

  • Bring a positive and energetic attitude.

  • Answer phones, schedule appointments, and file documents.

  • Perform various other duties as assigned. What's in it for you?

• Competitive Compensation - Hourly wage PLUS commissions.

• Contests - Do you want to put your sales skills to the test? See what we have in store!

• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

• Ongoing Training - We are ALWAYS learning and improving.

• Flexible Hours - Whether you are working part-time or full-time.

• Positive and Professional Work Environment - We strive to maintain a fun and engaging work environment. We hope you do too!

• Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards? Qualifications:

  • Having a high school diploma or equivalent is required

  • Must be 18 years old or older

  • Must have reliable transportation

  • Must be exceptionally organized and have excellent attention to detail

  • Must be a strong team player with the ability to work independently with minimal supervision

  • Management experience 2+ years (preferred)

  • Sales experience 3+years

You've read the whole posting — now see how you match it.

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