Tang Guide, Tang Teaching Museum and Art Gallery
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At a glance
Job overview
Skidmore College is hiring a Tang Guide, Tang Teaching Museum and Art Gallery. The Tang Guides program re‑imagines visitor services at the Tang Teaching Museum, with guides working alongside students and staff at the Visitor Services Desk, serving as gallery ambassadors, tour guides, and ensuring positive patron experiences.
Key focus areas include Staff the museum’s Visitor Services Desk, answering phones and checking in visitors, Serve as roaming docent in galleries, providing exhibition information to visitors, and Provide security in exhibitions, maintaining artwork safety and visitor compliance.
Important skills include Personable, Organized, Reliable, Task-Oriented, Customer Service, and Receptionist. Preferred (not required): Art Appreciation.
Skills & qualifications
Skills
Qualifications
Full job description
Summary
The Tang Guides program is a program that re-envisions visitor services at the museum. Tang Guides work alongside our students and full-time staff at our Visitor Services Desk, while also functioning as gallery ambassadors and tour guides. Tang Guides are an integral part of our front-line visitor services team, ensuring positive experiences for all patrons. This is a part time position.
Primary Job Duties:
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Staffing the museum’s Visitor Services Desk: Tang Guides answer the main museum phone line, check in visitors to the museum, and perform other administrative tasks as assigned
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Serving as roaming docents in the galleries: Tang Guides provide visitors with additional information about the Tang and specific exhibitions as they circulate through the galleries
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Providing security in the exhibitions: Tang Guides maintain the safety of the artwork on display and ensure visitors follow both museum and exhibition requirements
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Offering tours as requested: Tang Guides lead tours of the museum to individuals and groups who request them
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Attending regular training workshops and tours, both in-person and via Zoom
Tang Guides must be available to work evenings and weekends with regularity. There will be paid on-the-job training for this position which includes proper museum protocols/procedures, instruction on how to give tours, and on ways to connect with visitors. Tang Guides will also have opportunities to interact with curators and artists to gain greater insight into Tang exhibitions. A flexible schedule is key: in this position, there will be periods throughout the year with a significant number of workable hours available, and other times with fewer hours.
Qualifications:
This position requires a personable, organized, reliable, and task-oriented individual. Knowledge and appreciation of art/art history, especially contemporary art, is helpful. Past customer service or receptionist/front desk experience a plus. This position requires long periods of standing.
Pay Rate: $17.54/hour
Required documents needed to apply:
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On-line application
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Cover Letter
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Resume
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List of Three References
EEO STATEMENT
Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.
Employment at Skidmore College is contingent upon an acceptable post-offer background check result.
CREATIVE THOUGHT MATTERS.
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