Patient Access Representative | Worthington Clinic | PRN
Part-timeWorthington, MNPart-time$16.25–23/hrPosted 3mo agoSeen in employer's feed 5 days ago
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Job overview
Sanford Health is hiring a Patient Access Representative | Worthington Clinic | PRN. The Patient Access Representative provides extraordinary customer service to patients, serving as the first point of contact. This role involves creating a welcoming environment, either on the phone or in the clinic, and performing various administrative duties. Responsibilities include patient registration, scheduling appointments, and coordinating referrals and pre-authorizations.
Key focus areas include Greet patients & verifies demographics, Creating, scanning & routing documents or electronic forms, and Inform patients what the document is & capture signatures on necessary paperwork.
Important skills include Customer Service and Medical Terminology.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Careers With Purpose
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Facility: Worthington Clinic Location: Worthington, MN Address: 1680 Diagonal Rd, Worthington, MN 56187, USA Shift: Varies Job Schedule: PRN Weekly Hours: Varies Salary Range: $16.25 - $23.00
Department Details
Busy clinics with multiple job duties that need to be completed daily, great team atmosphere
Job Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.
REGISTRATION
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Greet patients & verifies demographics
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Creating, scanning & routing documents or electronic forms
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Inform patients what the document is & capture signatures on necessary paperwork
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Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
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Collects co-payments, pre-payments, and payments on account balances
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May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
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Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
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Obtain and coordinate referrals & conduct pre-authorization
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Arrange interpreter services
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Check patients in/out
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Operate multi-line phone
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May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
ADDITIONAL DUTIES MAY INCLUDE
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Preparation & coordination of charts
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Organize supporting provider documents
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Initiation & collaboration of patient financial assistance
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Track patient visits & health information management on patient accounts
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Compile, distribute, administer, and score assessments
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Coordination of Telemed appointments
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Reminder calls for appointments
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Hospital admission
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Office duties, such as make copies or send faxes
Qualifications
High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected] .
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0259911 Job Function: Revenue Cycle Featured: No
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