Patient Access Specialist 2-Payette Lakes Family Medicine
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At a glance
Job overview
St. Luke's Health System is hiring a Patient Access Specialist 2-Payette Lakes Family Medicine. The Patient Access Specialist 2 responds to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This role involves registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription, and general inquiries from patients, providers, and the public. The specialist also serves as a role model, mentor, trainer, and resource to coworkers.
Key focus areas include Register, schedule, and coordinate referrals for patients, Discuss financial options and explain insurance coverage, and Utilize various technologies, tools, and resources for workflows.
Successful candidates bring High School Diploma Or Equivalent and 1 Year Relevant Experience. Important skills include Customer Service, Registration, Complex Scheduling, Referral Coordination, Benefit Verification, and Preauthorization.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
The Patient Access Specialist 2 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription and general inquiries from patients, providers and the general public.
Shift Details: Monday-Friday 8am-5pm
What you can expect from this role:
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Registration, scheduling, and referral coordination for patients
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Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
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Use a variety of technologies, tools and resources to support departmental workflows
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Serves as a role model, mentor, trainer and/or resource to coworkers
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Other duties as assigned
Minimum qualifications for this role:
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Education: High School Diploma or equivalent.
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Experience: 1 year relevant experience.
At St. Luke’s, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
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