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HSC - Solution Center Manager

Genuine Parts / NAPA

Belle Glade, FLFull-timeNo compensation foundPosted 1mo agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Belle Glade, FL
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Genuine Parts / NAPA is hiring a HSC - Solution Center Manager. Under general supervision, the Solutions Center Manager leads the sales support team at the Belle Glade location, handling administrative sales services, acting as liaison among customers, the sales force, and distribution to achieve defined sales goals.

Key focus areas include Supervise, hire, train, and discipline the sales support team at the location, Assist customers through product familiarity and knowledge, and Ensure customer service is a focal point of every interaction.

Important skills include Microsoft Office, Epicore P21, Mechanical Technical Aptitude, Team Training Ability, Time Management, and Decision Making Ability. Preferred (not required): Industrial Sales, Basic Hydraulic Knowledge, Hoses And Thread Configurations, and English Spanish Bilingual.

Skills & qualifications

RequiredNice to have

Skills

Microsoft OfficeEpicore P21Mechanical Technical AptitudeTeam Training AbilityTime ManagementDecision Making AbilityWork EthicIndustrial SalesBasic Hydraulic KnowledgeHoses and Thread ConfigurationsEnglish Spanish Bilingual

Qualifications

Bachelor's Degree3-5 Years Related Experience

Benefits

Medical Insurance
Paid Time Off
Tuition Assistance
401(k) Match

Full job description

SUMMARY:

Under general supervision, the Solutions Center Manager is responsible for leading the sales support team with their assigned location to support their customers and help achieve defined sales goals. This role requires handling the administrative services of sales and acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

  • Supervises, hires, trains, and disciplines the sales support team with the location.

  • Assists in servicing customers through familiarity and knowledge of products.

  • Ensures customer service is a focal point of every interaction.

  • Hires, builds, trains, and evaluates the team, as well as driving accountability.

  • Works closely with the outside sales group to develop and grow the business.

  • Works with other managers to share knowledge, identify best practices, and cultivate opportunities to grow.

  • Analyzes inventory for opportunities to increase turns and grow sales.

  • Prioritizes tasks, coordinates workflow, and shifts resources as necessary to support customers.

  • Identifies training needs of the team and coordinate as necessary.

  • Sets goals and tracks measures across the team.

  • Maintains audit and inventory performance at location.

  • Monitors and identifies opportunities to improve financial performance.

  • Implements and ensures all safety guidelines are followed.

  • Maintains key relationships with other internal managers.

  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Proficient in Microsoft Office.

  • Ability to train and effectively build a team.

  • Meet deadlines and manage time effectively.

  • Mechanical/technical aptitude.

  • Industrial sales experience a plus.

  • Exemplary work ethic and decision-making ability.

  • Knowledge of different hoses and thread configurations a plus.

  • Epicore P21 experience.

  • Basic hydraulic knowledge a plus.

  • Bilingual (English/Spanish) a plus.

SUPERVISORY RESPONSIBILITY:

  • 0-5 Direct Reports

  • 5-10 Direct Reports

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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