Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Sheridan, WYFull-timeNo compensation foundPosted 5mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation

No compensation found

Location

Sheridan, WY

Schedule

Full-time

Work Authorization

US work authorization required

Job overview

Ansible Government Solutions is hiring a Medical Support Assistant (Medical Receptionist). Ansible Government Solutions is seeking Medical Support Assistants (Medical Receptionists) to join the Sheridan VA Medical Center team. This role involves scheduling appointments, coordinating Veteran care, managing health records, and handling inquiries. The position requires strong communication skills, proficiency in computer programs, and adherence to VA privacy and security standards. Working hours are Monday-Friday, 7am-6pm, with 8-hour shifts.

Key focus areas include Scheduling appointments, Coordinating Veteran care with community providers, and Communicating with internal providers regarding VA Community Care processes.

Successful candidates bring US Citizen, High School Diploma, and 6+ Months Customer Service. Important skills include Scheduling Appointments, Coordinating Veteran Care, Communicating With Internal Providers, Validating Patient Demographic Information, CPRS, and VISTA.

Skills & qualifications

RequiredNice to have

Skills

Scheduling AppointmentsCoordinating Veteran CareCommunicating With Internal ProvidersValidating Patient Demographic InformationCPRSVISTAHSRMPPMSHandling Phone CallsMicrosoft OfficeVA SystemsPerforming Pre- and Post-Appointment TasksSupporting Patient Aligned Care TeamsMonitoring VetLink Kiosk PerformanceHIPAAVA Privacy StandardsSecurity StandardsParticipating in Team HuddlesMaintaining Workflow EfficiencyCompleting Mandatory TrainingMaintaining Infection Control ComplianceResponding to Security IncidentsManaging RecordsComputer ProgramsExcelWord ProcessingTyping 50 WPMBasic Medical Terminology

Qualifications

Citizen of the United States of AmericaHigh School Diploma or GEDAbility to Speak ClearlyAbility to Hear EnglishAbility to Write EnglishNo Health Restrictions Affecting Job Performance6 Months Customer Service ExperienceSit, Stand, Walk, Lift, Squat, Bend, Twist, and Reach Above ShouldersLift Up to 50 Lbs From Floor to WaistLift Up to 20 LbsCarry Up to 40 LbsPush/Pull With 30 Lbs of Force

Full job description

Overview

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (Medical Receptionist) to support the Sheridan VA Medical Center located at 1898 Fort Road, Sheridan, WY 82801. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

Scheduling appointments
Coordinating Veteran care with community providers.
Communicating with internal providers regarding VA Community Care processes.
Validating and updating patient demographic information.
Processing health records into CPRS and VISTA systems.
Managing community care consults via HSRM and PPMS.
Handling phone calls and inquiries professionally.
Using Microsoft Office tools and VA systems daily.
Performing pre- and post-appointment tasks.
Supporting patient aligned care teams.
Monitoring and reporting VetLink kiosk performance.
Ensuring compliance with HIPAA, VA privacy, and security standards.
Participating in team huddles and maintaining workflow efficiency.
Completing mandatory and remedial training.
Maintaining infection control compliance (e.g., TB testing, immunizations).
Responding to security incidents and cooperating with investigations.
Managing records per VA and federal guidelines.

Qualifications

Citizen of the United States of America.
High school diploma or GED.
Ability to speak clearly, hear and write English.
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
No health restrictions affecting job performance.
Basic medical terminology
Minimum 6 months of customer service experience.
No sponsorship available

All candidates must be able to:

Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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