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General Manager

Stars and Strikes

Atlanta, GAFull-timeSeen 2mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Atlanta, GA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Stars and Strikes is hiring a General Manager. Stars and Strikes Entertainment Center is seeking a highly motivated General Manager to oversee all aspects of their high-volume, fast-paced family entertainment center. The role involves meeting revenue and cost objectives, hiring, training, and motivating team members, and ensuring guest service levels exceed expectations. The ideal candidate will be outgoing, energetic, and passionate about guest service.

Key focus areas include Oversee day-to-day operations, Develop location-based goals and initiatives to support business strategy and achieve corporate goals, and Understand and be accountable for adherence to core standards, HR policies, training, and safety requirements.

Successful candidates bring 2+ Years General Management Experience, Experience In High-Volume Environment, and Willing To Work Flexible Schedule. Important skills include Guest Service, Motivating Team Members, Manage Costs, Oversee Day-To-Day Operations, Developing Location-Based Goals, and Adherence To Core Standards.

Skills & qualifications

RequiredNice to have

Skills

Guest ServiceMotivating Team MembersManage CostsOversee Day-to-Day OperationsDeveloping Location-Based GoalsAdherence to Core StandardsAdherence to HR PoliciesAdherence to Training RequirementsAdherence to Safety RequirementsEvaluate OperationsImprove OperationsEvaluate Financial PerformanceImprove Financial PerformanceAnalysis of P&LOversight of Department ManagersAchieve Revenue Category GoalsEnsure Proper Cash Handling ProceduresDeveloping Upselling OpportunitiesCreating Proper Transaction ProcessesEnforcing Proper Transaction ProcessesTraining Department ManagersManaging Department ManagersImplement Revenue-Driving InitiativesLeague Sales and DevelopmentSeasonal PromotionsRestaurant PromotionLeading Salaried Management TeamOverseeing Hourly Team Members

Qualifications

2+ Years General Management ExperienceExperience in High-Volume EnvironmentWilling to Work Flexible ScheduleWilling to Work WeekendsWilling to Work HolidaysExperience in HospitalityExperience in Food & Beverage

Benefits

Medical Insurance
401(k) Match

Full job description

General Manager

Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.

At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.

What we’re looking for:

  • Two or more years of experience in general management

  • Experience in a high-volume environment

  • Experience in Hospitality and/or Food & Beverage is a plus

  • Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays

  • Previous experience with an ability to manage costs including labor costs

Essential Duties:

  • Oversee day-to-day operations

  • Developing location-based goals and initiatives to support business strategy and achieve corporate goals.

  • Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements.

  • Evaluate and improve operations and financial performance

  • Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes

  • Training and managing department managers to ensure product and guest service standards are met throughout the location

  • Work closely with department managers and corporate staff to implement revenue-driving initiatives including:

  • League sales and development

  • Seasonal promotions

  • Restaurant promotion

  • Leading a salaried management team of 8-10

  • Overseeing a team of 120-150 hourly team members to exceed guests' expectations

Why join our team?

  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company

  • We are a family-owned business and consider our team members part of our family

  • We encourage team members to continue their training by providing online resources

  • We provide opportunities for all team members to give back to the community

  • We encourage team members to have fun while they work

  • We work together as a team and succeed as a team

Perks we offer:

  • Health & 401k Benefits

  • Bonuses

  • Paid-Time Off

  • Profit-Sharing

  • Free bowling, laser tag & gameplay!

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.

Stars and Strikes is an Equal Opportunity Employer.

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