Unit Clerk - Orthopedics
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At a glance
Job overview
Hawaii Pacific Health is hiring an Unit Clerk - Orthopedics. The Unit Clerk provides administrative support for insurance authorizations within the Orthopedics Department at Kauai Medical Clinic, ensuring accurate and timely processing of authorizations, referrals, and treatment plans while delivering courteous service to patients, staff, and providers.
Key focus areas include Provide administrative support for insurance authorizations, Ensure patient authorization system accuracy with medical support staff, and Facilitate timely approval of insurance authorizations, DME, medications, consultations and referrals.
Important skills include Customer Service, Communication Skills, and Professional Practice Image.
Skills & qualifications
Skills
Qualifications
Full job description
Kaua'i Medical Clinic is the island’s largest clinic and only multispecialty medical group. More than 85 physicians and midlevel providers offer primary and specialty care at clinic locations in Eleele, Kapaa, Koloa and Lihue.
The Orthopedics Department is trained to handle the most common of injuries, from sprains, broken bones and sports injuries, to specialized conditions such as arthritis and congenital disorders. Our multi-disciplinary team includes fellowship-trained orthopedic physicians, rheumatologists, physical therapists, nurses and other health care providers that specialize in treating a wide range of injuries in children and adults.
As a Unit Clerk, you will provide administrative support for insurance authorizations so that patients can receive the medical attention they need from your department quickly and efficiently. You will work with Medical Support Staff to ensure that the patient authorization system is accurate; facilitate timely approval of insurance authorizations (including DME and medications), consultations and referrals; generate treatment plans; follow up on phone calls and correspondence involving all insurances; communicate in a timely fashion with patients on the status and results of the authorization process; and promote a professional practice image by interacting well with staff members, patients and providers. We are looking for someone friendly and personable, with excellent customer service and communication skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.
Location: Kauai Medical Clinic
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: Non-Bargaining
Exempt: No
Req ID 32334
Pay Range: 24.83 - 26.14 USD per hour
Category: Medical Support Staff
Minimum Qualification: High School graduate or GED. Six (6) months of medical experience or one (1) year of computer experience.
Preferred Qualification: Associate's Degree in Business Administration or related field. Current Procedural Terminology (CPT), ICD-10-CM Certification. Two (2) years of experience in a medical office, clinic or other health care setting.
EOE/AA/Disabled/Vets
Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
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