Cloud Solution Architect

Team: Web Applications and Services

Location: US-MA-Natick

Salary Range: USD 209,000 - 160,800

Job Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

MathWorks is looking for a Cloud Solution Architect to serve as the primary technical point of contact for onboarding commercial and enterprise customers to our Private Cloud offerings. Private Cloud is a dedicated SaaS environment designed to combine the advantages of SaaS with enhanced control, security, and customization, including support for customers’ preferred cloud vendor and integration requirements

In this role, you will lead technical discovery, translate customer requirements into a secure and scalable solution approach, and guide customers from initial onboarding through successful go-live. You’ll collaborate closely with product, platform, operations, and security stakeholders to deliver a smooth customer experience.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

• Own the technical onboarding journey for Private Cloud customers—from discovery through implementation readiness and go-live.

• Lead technical discovery workshops to understand customer requirements across identity, security, networking, integrations, compliance needs, and operational constraints.

• Create and communicate end-to-end solution designs, including diagrams and written guidance that make complex systems understandable to technical and non-technical stakeholders.

• Partner with MATLAB and Simulink Application Engineers (AEs) to ensure application-level onboarding is aligned to the target architecture and customer success criteria.

• Collaborate cross-functionally with product management, engineering, security, and operations to unblock onboarding, improve repeatability, and influence roadmap priorities.

• Help scale Private Cloud adoption by building reusable onboarding patterns, reference architectures, and playbooks.

• This role is expected to exercise sound architectural judgment, advise customers on design tradeoffs, and influence internal standards and roadmap decisions based on real‑world customer needs.

Minimum Qualifications

• A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.

• Amazon Web Services (AWS)

• Microsoft Azure

Additional Qualifications

• Experience in cloud architecture and enterprise systems (AWS, Azure, and/or comparable platforms).

• Strong understanding of enterprise security and identity concepts (e.g., SSO, IAM, authentication/authorization patterns), plus networking and system integration fundamentals.

• Demonstrated success in a customer-facing technical role (e.g., Solutions Architect, Technical Program Manager, Implementation Architect, Customer Engineer) leading complex onboarding or adoption projects.

• Ability to translate business goals and technical requirements into practical designs and implementation plans—and communicate tradeoffs clearly.

• Strong cross-team collaboration skills and comfort operating in a fast-moving environment with multiple stakeholders.

• Experience with private cloud / isolated environments, regulated workloads, or compliance-driven deployments.

• Familiarity with Kubernetes ecosystems, infrastructure as code, observability/monitoring, and operational readiness practices.

• Background in platform engineering, developer platforms, CI/CD, or supporting technical computing / engineering workflows.