Meineke Car Care Centers logo

Service Writer

Part-time

Meineke Car Care Centers

South Elgin, ILPart-time$17–25/hrPosted 1y agoStill listed 3 days ago

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At a glance

Compensation
$17–25/hr
Location
South Elgin, IL
Schedule
Part-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid State-Issued Driver's License

Job overview

Meineke Car Care Centers is hiring a Service Writer. The company seeks a Part Time Service Advisor to join its busy automotive service center, requiring excellent communication, customer relationship skills, strong service writer capabilities, and prior service management experience. The role involves handling customer inquiries, front desk duties, and managing documentation while supporting team morale and profitability.

Key focus areas include Participate in managing a team of automotive service professionals to ensure employee morale, customer satisfaction, and profitability., Ensure repairs and maintenance tasks are completed timely., and Mentor employees on best practices to improve sales and customer service techniques..

Successful candidates bring High School Diploma Or GED, Valid State-Issued Driver's License, and Clean Driving Record. Important skills include Understanding Of Automotive Technology, Understanding Of Automotive Service Technician Job Duties, and Understanding Of Automotive Repair Services. Preferred (not required): Communication, Customer Relationship Skills, Service Writer Capabilities, and Managing Automotive Service Professionals.

Skills & qualifications

RequiredNice to have

Skills

Understanding of Automotive TechnologyUnderstanding of Automotive Service Technician Job DutiesUnderstanding of Automotive Repair ServicesCommunicationCustomer Relationship SkillsService Writer CapabilitiesManaging Automotive Service ProfessionalsImproving SalesCustomer Service TechniquesOverseeing Service Department OperationsManaging Service Department PaperworkTekmetric

Qualifications

High School Diploma or GEDValid State-Issued Driver's LicenseClean Driving RecordSuccessful Completion of Pre-Employment Drug and Background Screening2+ Years as Automotive Service Writer or Service AdvisorBachelor's DegreeAutomotive Service Manager Experience

Benefits

Paid Time Off

Full job description

Benefits:

  • Competitive salary

  • Flexible schedule

  • Paid time off

Benefits/Perks

  • Competitive Compensation

  • Career Advancement

  • Training and Development

  • Comprehensive Benefits Package

  • Employee Discounts

  • Positive Work Environment

  • Locally-Owned

  • Cutting-Edge Tools and Equipment:

  • Work-Life Balance

Job Summary

We are looking for a Part Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, previous service management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries, front desk duties, and managing required documentation.

Responsibilities

  • Participate with managing a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

  • Ensure repairs and maintenance tasks are completed in a timely manner

  • Mentor employees on best practices for improving sales and customer service techniques

  • Oversee day-to-day operations of the service department

  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications

  • High school diploma or GED required bachelor’s degree preferred

  • Valid state-issued driver’s license and clean driving record are required

  • Successful completion of a pre-employment drug and background screening

  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

  • Tekmetric experience preferred, but not required

Why Meineke?

  • Meineke values personal and professional growth.

  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

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