Manager, Freight Operations
Shrewsbury, MAJob$86–108K/yrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Freight Operations Manager oversees daily service center operations, delivery service, financial controls, staffing, and personnel management. The role requires at least four years of related work experience, supervisory or management experience, LTL industry experience, and familiarity with hazardous materials regulations and OSHA and DOT rules. XPO offers health insurance, PTO, retirement matching, education assistance, and an incentive plan.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Manager, Freight Operations
Requisition Id: 390278
Business Unit: LTL
Location:
Shrewsbury, MA, US, 01545
What you’ll need to succeed as a Freight Operations Manager at XPO
Minimum qualifications:
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4 years of related work experience
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Supervisory or management experience
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Experience in the less-than-truckload (LTL) industry
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Experience with hazardous materials regulations, OSHA and Department of Transportation (DOT) rules and regulations
Preferred qualifications:
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Bachelor's degree, 4 years of related work experience or equivalent military experience
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LTL freight management and/or service center/management experience
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Experience driving a forklift
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Strong interpersonal and management skills; ability to effectively lead, coach and influence employees
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Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience
About the Freight Operations Manager job
Pay, benefits and more:
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Competitive compensation package
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Full health insurance benefits available on day one
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Life and disability insurance
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Earn up to15 days of PTO over your first year
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9 paid company holidays
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401(k) option with company match
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Education assistance
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Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
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Handle the efficiency and effectiveness of the delivery service provided to our customers
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Guide the complete daily operations of the service center
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Oversee revenue, profit and cost controls
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Ensure proper staffing, utilization and management of personnel
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Mentor and manage all personnel working at the facility
Freight Operations Managers are required to:
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Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
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Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
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Work outdoors in inclement weather
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Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Annual Salary Range: $86,358 to $107,947. Actual compensation may vary due to factors such as experience and skill set. This is an incentive-based position, which may include bonuses, incentive or commission plans.
XPO does not provide employment-based immigration sponsorship for employment in the United States for this role. Applicants must be authorized to work in the United States without current or future employer sponsorship.
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .
How this job compares
Set against the 8,032 open Operations Manager jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$86–108K/yr
- Massachusetts median$86–115K/yr152 salary ranges
- US median$84–114K/yr4,744 salary ranges
This range's midpoint, $97K, is 4% below the Massachusetts median midpoint ($101K) — in the middle half of Operations Manager salary ranges in Massachusetts.
- Openings
- Olive Jobs lists 212 open Operations Manager jobs in Massachusetts and 8,032 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- Amazon21 open
- CVS Health15 open
- Burlington7 open
- Experience
- This posting asks for at least 4 years of experience; Operations Manager postings that state a minimum ask for 4 years at the median (6,118 postings).
- Education
- 1,594 of the 8,032 open Operations Manager jobs (20%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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