Systems Administrator III

Description

Senior IT Operations Analyst

Overview

An organization is seeking a Senior IT Operations Analyst to support and enhance enterprise applications, cloud technologies, infrastructure platforms, and operational processes. This role will serve as a senior technical resource responsible for systems administration, application lifecycle management, automation, project leadership, and continuous improvement initiatives across a complex technology environment.

Responsibilities

• Lead support, administration, and optimization of enterprise applications and business systems

• Troubleshoot and resolve complex application, infrastructure, and user-related issues

• Manage application lifecycle activities, upgrades, testing, and deployments

• Administer cloud and on-premises collaboration, messaging, and business platforms

• Lead technology improvement initiatives and operational process enhancements

• Support identity management, access administration, and endpoint technologies

• Coordinate with vendors and technology partners to resolve issues and implement solutions

• Develop and maintain technical documentation, standards, and support procedures

• Oversee quality assurance, system testing, and production readiness activities

• Lead technology projects from planning through implementation

• Provide escalation support and participate in on-call activities as needed

• Mentor junior team members and contribute to team development

Requirements

Required Qualifications

• 6+ years of experience in IT operations, systems administration, infrastructure support, or enterprise application management

• Experience supporting large enterprise technology environments

• Strong understanding of cloud and on-premises business platforms

• Experience leading technology projects and coordinating cross-functional initiatives

• Knowledge of Windows-based infrastructure, identity management, and enterprise applications

• Experience with data integration, reporting, automation, or systems administration

• Strong troubleshooting, analytical, and problem-solving skills

• Excellent communication and stakeholder management abilities

• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience supporting enterprise productivity and collaboration platforms

• Experience with cloud services, infrastructure administration, and systems integration

• Knowledge of database platforms, reporting tools, and business applications

• Experience with automation and operational efficiency initiatives

• Previous experience mentoring team members or serving as a senior technical resource

Benefits

Comprehensive benefits package including healthcare coverage, retirement programs, paid time off, professional development opportunities, and performance-based incentives.

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