IT Infrastructure Project Coordinator

Job Description

Insight Global's client, a global cruise and hospitality company, is seeking a Project Analyst to support its IT design team during new ship builds. This is a junior, hands-on coordination role focused on the physical side of IT infrastructure: understanding what each device needs for data, power, and connectivity, and making sure it is documented and tracked. The role is about coordination and follow-through, not configuring devices or managing applications. You'll work closely with engineers, internal teams, and vendors, so persistence and curiosity matter as much as technical knowledge.

Day to Day/Key Responsibilities:

• Follow up with internal teams, engineers, and vendors to gather requirements and close open items (around 40% of the role)
• Translate requests, such as a new workstation, into specific device, data, and power requirements
• Coordinate and track IT design requirements, deliverables, schedules, action items, and open issues
• Maintain clear documentation, including requirements, meeting notes, decisions, and trackers
• Track design files as they are distributed, converted, and returned
• Review drawings, specifications, and project information for missing or conflicting details
• Support infrastructure planning such as equipment locations, rack space, power, and connectivity
• Build presentations and documentation using tools such as Excel, Word, and PowerPoint Learn and apply the organization's technical standards, processes, and tools

Skills and Requirements

• Junior level, early-career profile

• Project coordination on hands-on IT deployments, such as PC refreshes, equipment rollouts, or event tech setups, with deadlines and documentation

• Hands-on understanding of end-user hardware and connectivity (PCs, monitors, docking stations, network vs. personal printers, VoIP phones)

• Ability to translate a device request into its physical requirements (data, power, PoE, location)

• Working knowledge of LAN/Wi-Fi, access points, network equipment, racks and cabinets, and power/UPS requirements

• Strong documentation and tracking skills (requirements, meeting notes, decisions, trackers, file tracking)

• Microsoft Office (Excel, Word, PowerPoint)

• Self-driven and technically curious, comfortable researching unfamiliar topics and identifying the right SMEs

• Manages multiple activities and deadlines across technical and project teams Open to occasional international travel (rare)

• Desktop support background

• IT generalist experience at a small company

• Familiarity with structured cabling

• Reviewing drawings or specifications

• Jira (can be taught) Experience with physical device deployment projects across multiple locations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].