Senior Human-Centered AI Researcher, Personal Intelligence & Experiences

Role Number: 200693798-0836

Summary

At Apple, we create intuitive, intelligent experiences that enrich people's lives. We are seeking a Senior Human-Centered AI Researcher to help shape the next generation of software experiences across Apple's ecosystem. In this role, you will lead research that advances our understanding of how people interact with both emerging AI capabilities and established software experiences. Working closely with engineering, design, marketing, data science, and AI/ML modeling teams, you will define research strategies, uncover user needs and expectations, and translate behavioral insights into actionable recommendations that influence product direction, design, quality and ultimately shape the end customer experience.

Description

Our team conducts human-centered research throughout the software and AI-feature development lifecycle, from understanding user needs and expectations to evaluating early prototypes and assessing product experience quality. We combine rigorous qualitative and quantitative methods to understand how people perceive, interact with, and experience software, including intelligent and adaptive systems.

The ideal candidate brings deep expertise in experimental design, statistical analysis, and mixed-methods research, with the scientific judgment to select and adapt methodologies to complex product questions. You will independently lead research initiatives across multiple product areas, collaborating with cross-functional partners to identify critical research questions, establish meaningful evaluation criteria, and translate findings into actionable product recommendations.

This role requires the ability to communicate complex findings to diverse audiences, including senior leadership and executives, and directly influence product strategy and development priorities. You will also contribute to research strategy, advance methodological practices, and mentor other researchers.

Minimum Qualifications

• PhD in Cognitive Science, Experimental Psychology, Neuroscience, Human-Computer Interaction or a related field with substantial training in quantitative and qualitative research.

• 5+ years of relevant experience conducting human-centered research in technology or software product development.

• Formal training and demonstrated expertise in experimental design, including hypothesis development, study design, sampling strategies, randomization, measurement, and interpretation of experimental results.

• Strong proficiency in statistics including t-tests, analysis of variance (ANOVA), regression models, clustering techniques, factor analysis, mixed-effects models, repeated-measures analysis, or other multivariate approaches with the ability to select, apply, and interpret appropriate analyses for complex research questions.

• Demonstrated expertise in qualitative and quantitative research methodologies, including survey design, usability testing, Ecological Momentary Assessment (EMA), diary studies, field experiments, or other longitudinal and in-situ research programs.

Preferred Qualifications

• Experience leveraging AI-assisted tools and workflows across the research lifecycle, including but not limited to research design, data processing, qualitative and quantitative analysis, and synthesis of findings, with the ability to critically evaluate AI-generated outputs for accuracy and validity.

• Experience researching AI-powered products, generative AI, intelligent systems, or emerging software interaction paradigms.

• Experience combining behavioral telemetry, self-reported measures, and qualitative findings to inform product decisions.

• Proven ability to translate complex research findings into actionable recommendations and communicate effectively through presentations to senior leadership and executive audiences.

• Demonstrated ability to influence product strategy, navigate ambiguous research questions, and provide methodological mentorship to other researchers.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.