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Filevine Administrator - San Diego ›

Filevine

San Diego, CAJobPosted 1mo agoStill listed 1 day ago

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At a glance

Compensation
No compensation found
Location
San Diego, CA
Work Authorization
Not specified

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Job overview

The Filevine Administrator will provide strategic advisory on system configurations, resolve complex technical issues, and enable self‑service through training and documentation. They will drive platform adoption, maintain expertise on product roadmaps, manage lifecycle onboarding/offboarding, and audit business processes to align digital tools with firm objectives while traveling to client offices regularly.

Skills & qualifications

RequiredNice to have

Skills

System ConfigurationLifecycle ManagementSoftware Project ManagementTechnical SupportChange ManagementProblem SolvingRegulatory ComplianceFilevine AdministrationLegal Technology PlatformsLegal WorkflowsSaaS Ecosystem ManagementSystem IntegrationProject ManagementCommunicationUser Training

Qualifications

Willingness to Travel to Client Offices 5x Per WeekLaw Firm or Legal Department Experience

Full job description

What You'll Do:

  • Strategic Advisory: Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm’s organizational structure.

  • Operational Troubleshooting & Enablement: Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.

  • Platform Optimization & Adoption: Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.

  • Product Evangelism & Continuous Education: Maintain deep subject matter expertise on the Filevine product roadmap (LEX, milestones, and iterative updates) to ensure the firm remains at the forefront of platform capabilities.

  • Lifecycle Management: Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.

  • Business Process Auditing: Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.

What You'll Need:

  • Technical Expertise: Hands-on administration of Filevine or comparable legal technology platforms.

  • Domain Knowledge: Deep understanding of legal workflows, regulatory compliance, and high-level client service standards.

  • System Integration: Proficiency in managing SaaS ecosystems, including system integrations and end-to-end process automation.

  • Collaborative Leadership: Strong project management skills with a proven ability to lead cross-functional initiatives.

  • Educational Impact: Outstanding communication abilities tailored for user training, technical support, and organizational change management.

  • Technological Advocacy: A passion for solving complex problems, driving platform adoption, and empowering legal teams through technology.

  • Industry Background: Previous experience in a law firm, legal department, or paralegal role is strongly preferred.

  • Willingness to travel to Client office(s) 5x per week

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