Management and Program Analyst, FOIA

Summary

The position is located within the FAA, Air Traffic Organization (ATO), Mission Support Services, Resource Management Group, Management and Administrative Support Team (MAST), in either the Eastern (AJVE64), Central (AJV-C64), or Western Service Center (AJV-W64). The position will serve as a Freedom of Information Act (FOIA) and Correspondence Coordinator within the Management and Administrative Support Team (MAST).

Duties

This position provides oversight for staff responsible for administrative support in the areas of the Freedom of Information Act (FOIA), Safety & Administrator's Hotlines, Congressional Inquiries, and general correspondence for the ATO. The incumbent will also perform a wide range of administrative and analytical duties in the conduct of projects and studies to improve the overall work operations of the assigned organization. Serves as a subject matter expert (SME) in the administration of FOIA, Correspondence, and Safety & Administrator's Hotlines programs, maintaining comprehensive and up-to-date knowledge of the FOIA/Privacy Act and related disclosure laws, regulations, policies, guidance, and best practices. Provides recommendations to management regarding these programs. Reviews policies, guidelines, and standard operating procedures to identify the need for updates, revisions, or supplemental training. Plans, schedules, and conducts analyses/studies of proposed program plans for accomplishing program activities. Determines from a programmatic perspective the viability, consistency and accuracy of plans and projections and conducts reviews to determine resource levels required to accomplish programs in a sound and efficient manner. Assists in the development and implementation of new or revised policies and procedures. Leads and/or participates in work groups or teams to ensure continuous improvement of the FOIA and Correspondence programs. Analyzes and coordinates responses to agency FOIA requests. Leads and/or coordinates workshops and training sessions for employees. Gathers and analyzes data related to the FOIA Program, Hotlines, and Correspondence programs. Oversees the quarterly briefing paper process. Identifies and monitors trends; prepares reports; and shares findings with ATO Service Unit (SU) leadership. Develops procedures, systems, and methods for a variety of management functions and activities in one or more of the following areas- productivity, work improvement and work methods, work measurement, goals and objectives, business management, and information management. Reviews and analyzes new and proposed regulations and policies to determine their impact on program operations and management. Responsibilities will involve providing advice and support to management personnel for best practices regarding information disclosure and privacy compliance, conducting assessments of program effectiveness, developing, and maintaining tracking systems for FOIA requests and responses, monitoring compliance with statutory deadlines, and developing quarterly, annual, or interim reports as required. Performs other duties as assigned. Requirements

We are not accepting applications from noncitizens. Qualifications

To qualify for this position at the FG-13 level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FG/GS-12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience handling complex information requests involving disclosure, privacy, confidentiality, or records access. Coordinating high-visibility correspondence, such as Congressional inquiries, hotline matters, and/or investigations. Analyzing program operations and data to identify trends, evaluate effectiveness, and determine resource needs Qualifications must be met by the closing date of the announcement.

How You Will Be Evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Other Information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category rating, or alphabetical order and referred to the selecting official for consideration. Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Links to Important Information: Locality Pay, COLA