Program Analyst (Change Management)

Summary

As a Program Analyst, you will be managing and evaluating complex program and portfolio operations that involves analyzing market trends, vendor performance, and emerging technologies to inform strategic decisions. Location of position: Washington, DC; Philadelphia, PA; Chicago, IL; Atlanta, GA We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

Directs the comprehensive analysis and rigorous evaluation of complex programmatic data, developing authoritative assessments of performance and strategic recommendations that are presented to and influence decision making by senior management officials. Leads the planning and direction of highly complex projects, which involve evaluating and identifying a variety of operational problems, assessing alternative solutions, and recommending decisive actions. Designs, develops, and conducts comprehensive training programs to facilitate the successful implementation and adoption of new policies, procedures, systems, and tools across the agency. Prepares and/or conducts briefings for higher level management to explain the specific analysis of subject matter, as well as to provide recommendations or action plans and provide guidance and/or direction for implementation. Leads, champions, and executes complex change initiatives across ASD, FAS and/or government-wide. Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 4 investigation level). Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position. Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-14 salary range starts at $133,007 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is experience developing, analyzing and executing program and project planning and oversight. This experience must include: Developing new and modified programs, processes and procedures; Identifying problems and significantly improving program effectiveness; Conducting complex analytical studies and measuring the effectiveness and productivity of the program; Identifying and recommending corrective measures or alternative approaches for implementation; and Evaluating program effectiveness and developing recommendations for operating policies, and/or procedures.

How You Will Be Evaluated

A panel of Subject Matter Experts (SMEs) will review the application of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses. Mastery of a wide range of qualitative and quantitative methodologies to rigorously analyze program effectiveness and efficiency, evaluate accomplishments against organizational goals, and provide strategic recommendations. Mastery skill in project planning, coordination, and problem solving. Mastery skill in training design, development, and delivery. Expert ability to communicate effectively orally and in writing with senior leadership and stakeholders. Expert knowledge in organizational change management and communication strategies, methodologies, techniques, and best practices to lead, champion, and execute complex, high-impact organizational change initiatives across the portfolio. Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA's Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.