
Claims Representative - Workers Compensation | Dedicated Support | Jurisdiction: Non-Resident States | Licensing: TX/FL (Hybrid/Remote)
Chicago, IL · HybridFull-time$50–69K/yrSeen 3w agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
The Claims Representative analyzes workers’ compensation claims for clients, determines benefits due, and manages ongoing adjudication within service expectations and client requirements. The role investigates claims, negotiates settlements within designated authority, communicates with claimants and clients, and reports claims to excess carriers. Work arrangements depend on proximity to a Sedgwick office: nearby candidates follow a hybrid schedule, while others may be considered for fully remote work.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Chicago, IL
US Telecommuter
Full time
R78890
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Claims Representative - Workers Compensation | Dedicated Support | Jurisdiction: Non-Resident States | Licensing: TX/FL (Hybrid/Remote)
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
- A stable and consistent work environment in an office setting
PRIMARY PURPOSE OF THE ROLE: To analyze Workers Compensation claims on behalf of our valued clients to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements .
OFFICE LOCATION: Candidates who reside within 25 miles of a Sedgwick office will follow a hybrid work schedule, with 2 days in the office and 3 days working from home. Candidates residing outside of the 25-mile radius may be considered for a fully remote/work-from-home arrangement.
ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
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Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim.
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Negotiating settlement of claims within designated authority.
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Communicating claim activity and processing with the claimant and the client.
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Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.
QUALIFICATIONS
Education & Licensing: High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.
Experience: 2 years of claims management experience or equivalent combination of education and experience required.
Jurisdiction Knowledge: Non resident states
Licensing: TX or FL or non resident state license preferred
TAKING CARE OF YOU
Flexible work schedule.
Referral incentive program.
Opportunity to work in an agile environment.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($ 49,530.00 - 69,342.00USD Annual ). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
How this job compares
Set against the 933 open Claims Adjuster jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This posting$50–69K/yr
- Illinois median$79–116K/yr28 salary ranges
- US median$85–120K/yr742 salary ranges
This range's midpoint, $59K, is 36% below the Illinois median midpoint ($93K) — in the lowest quarter of Claims Adjuster salary ranges in Illinois.
- Openings
- Olive Jobs lists 40 open Claims Adjuster jobs in Illinois and 933 across the US. 15% of them nationwide are listed as remote or flexible.
- Hiring the most in Illinois
- Sedgwick (this employer)13 open
- Kemper6 open
- Travelers Insurance Company6 open
- Experience
- This posting asks for at least 2 years of experience; Claims Adjuster postings that state a minimum ask for 4 years at the median (854 postings).
- Education
- 69 of the 933 open Claims Adjuster jobs (7%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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