Senior Consultant, Operational Risk

IL-Chicago, 70 W Madison St Fl 8

Toronto-81 Bay, 14th Floor

Full time

2622526

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

U.S. TDAI (Technology, Data and AI) brings together teams across Technology, Information Security, Deposit Operations, Loan Operations, Business Continuity Management, the Data Management Office, Corporate Real Estate, Corporate Security, and Governance and Oversight to help the bank operate effectively and support continued growth. As part of the Governance and Oversight team—a First Line control group within the Three Lines of Defense model—you’ll help empower CIBC’s Control Framework and support the bank’s transformation by focusing on clients, innovating for the future, and simplifying operations. As a Governance & Oversight Advisor for US TI&I, you'll collaborate with strategic Business Units and Functional Groups to strengthen business resiliency and manage risk. You’ll steward processes for assessing the design and effectiveness of internal controls, advance CIBC’s risk management framework, and provide advisory services to Operations. In this role, you’ll lead remediation of deficiencies, develop procedures, analyze operational losses, and present executive reporting on governance and controls for the business unit.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Risk Management & Control Assessment – Support the business in identifying controls, participating in risk assessments, leading remediation of deficiencies, and developing procedures to monitor business processes.

• Stakeholder Collaboration – Liaise with second and third lines of defense regarding new or changing risk programs, provide evidence and support during exams, and act as a subject matter expert for Private Wealth Management Operations.

• Advisory & Relationship Building – Engage with internal clients to understand their priorities and advise on operational risk management solutions, building trusted relationships across all lines of defense.

• Continuous Improvement & Process Analysis – Analyze processes and functional requirements, identify opportunities for efficiency, and recommend improvements to maintain an acceptable risk posture aligned with regulatory requirements.

• Project & Reporting Leadership – Manage projects and timelines proactively, lead completion of CIBC Control Framework requirements, including Risk and Controls Self Assessments (RCSAs) and Key Regulatory Indicators (KRIs) and develop executive reporting on governance and controls for the business unit. Serve as Maintenance Officer for Operational Process Controls (OPCs), Financial Process Controls (FPCs), and Regulatory Compliance Management (RCM) controls.

Who you are

• You have relevant experience . You bring at least 5 years of banking experience, with proven expertise in risk management and interpreting policies and procedures to ensure process accuracy and timeliness. It’s an asset to have experience in private wealth management operations.

• You’re analytical and detail-oriented . You can make sense of complex information, apply critical thinking, and maintain high attention to detail and accuracy.

• You’re a strong communicator . You convey detailed information clearly and impactfully, both verbally and in writing.

• You build relationships. You have effective relationship management skills, able to build networks and inspire outcomes across diverse teams.

• You’re proactive and organized . You manage multiple priorities, exercise sound judgment, and take initiative to drive results.

• Values matter to you. You bring a commitment to CIBC’s values of trust, teamwork, and accountability.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $100,000 USD- $120,000 USD (Chicago , US) and $90,000 CAD - $100,000 CAD (Toronto, Canada) for the market based on experience, qualifications, and location of the position (salary ranges for various locations will be discussed during the interview). The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. #LI-TA

This job is not eligible for employment sponsorship

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/privacy-security/california-consumer-privacy-act-employment.html)

Job Location

IL-Chicago, 70 W Madison St Fl 8

Employment Type

Regular

Weekly Hours

40

Skills

Business Controlling, Client Service, Compliance Monitoring, Group Problem Solving, Project Management, Regulatory Requirements, Risk Management Assessment, Work Collaboratively

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.