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ServiceNow Engineer

Systems Engineering Solutions Corporation

Huntsville, AL · HybridJobSeen 2w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Huntsville, ALHybrid
Work Authorization
US work authorization required

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Requirements

Credentials this posting asks for.

CompTIA Security+ Or IAT-2 EquivalentServiceNow CSA CertificationSecret clearanceBachelor's degree

Job overview

The ServiceNow Engineer supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract, helping modernize a multi-cloud environment and support system resiliency, security, and cost effectiveness. The role is hybrid remote, with onsite work or travel as needed, and candidates must be near Hanscom AFB or work in Huntsville, Alabama.

Skills & qualifications

RequiredNice to have

Skills

Service Catalog DevelopmentFlow DesignerServiceNow ConfigurationProcess Automation DesignerConfigurable WorkspacesAccess Control ListsReporting and DashboardsUnit TestingPeer Code ReviewsFacilitationCommunicationStakeholder EngagementDevSecOpsAgile MethodologiesScrumKanbanCustomer ServiceCustomer-Facing ExperienceServiceNow ImplementationsUSAF Cloud One or Platform 1ServiceNow CADCIS-ITSMCIS-CSM

Qualifications

Bachelor's Degree8+ Years ExperienceActive Secret ClearanceU.S. CitizenshipCompTIA Security+ or IAT-2 EquivalentServiceNow CSA Certification

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a ServiceNow Engineer. This is an exciting opportunity to use your experience to modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and cost effectiveness.

Location: This position will be hybrid remote. Candidates will be required travel to or work onsite as needed. Candidates need to be located near Hanscom AFB (Boston, MA) or work in Huntsville, AL.

Requirements

  • Catalog Development: Build, maintain, and optimize Service Catalog items, record producers, and complex order guides using Flow Designer.

  • Core Configuration: Write and maintain Business Rules, Client Script, UI Policies, UI Actions, and Data Policies.

  • CSM Playbooks: Design, configure, and update Process Automation Designer (PAD) workflows and customer-facing Playbooks.

  • Workspace Configuration: Customize and support Configurable Workspaces for both ITSM agents and CSM customer service reps.

  • Access & Security: Manage user roles, group membership, and configure Access Control Lists (ACLs) to secure data.

  • Platform Maintenance: Update and refine existing forms, views, fields, and notification templates based on daily requests.

  • Reporting & Dashboards: Create and distribute standard reports, interactive dashboards, and automated scheduled tracking.

  • Testing & Quality: Perform thorough unit testing in lower environments and participate in peer code reviews before production deployment.

Required Skills:

  • Bachelor’s Degree and 8+ years or more of experience.

  • Must have an active Secret clearance

  • U.S. Citizenship required

  • Certifications: CompTIA Security+ or equivalent (IAT-2) and ServiceNow CSA certification

  • Excellent facilitation, communication, and stakeholder engagement skills

  • Ability to work in a fast-paced mission-driven environment

  • Strong documentation, communication, and cross-functional collaboration skills

  • Familiarity with DevSecOps principles and practices

  • Familiarity with Agile methodologies such as Scrum and/or Kanban.

  • Excellent customer service skills, with experience working in a customer-facing position

  • Experience with ServiceNow implementations

Preferred Skills

  • Experience with USAF Cloud One or Platform 1.

  • ServiceNow certifications: CAD, CIS-ITSM, and CIS-CSM

Benefits

SES provides a competitive salary and the following benefits:

  • Medical

  • Dental

  • Vision

  • AD&D

  • STD

  • LTD

  • Company paid Life Insurance

  • 401k with employer contribution

  • Paid Time Off

  • Pet Insurance

How this job compares

Set against the 841 open Cloud Engineering jobs on Olive Jobs, counted November 4, 2026.

Pay
  • This postingNot listed
  • US median$140–235K/yr710 salary ranges
  • US median$26–46/hr45 hourly ranges
Openings
Olive Jobs lists 11 open Cloud Engineering jobs in Alabama and 841 across the US. 9% of them nationwide are listed as remote or flexible.
Hiring the most across the US
Experience
This posting asks for at least 8 years of experience; Cloud Engineering postings that state a minimum ask for 7 years at the median (713 postings).
Education
This posting asks for a bachelor's degree; 359 of the 841 open Cloud Engineering jobs (43%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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