
Program Coordinator I
Worcester, MAFull-timeSeen 4 days agoSeen in employer's feed 4 days ago
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Requirements
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Job overview
The Program Coordinator I supports the Department of Developmental Services’ Central Residential Services program by helping ensure regulatory compliance, tracking progress against the Strategic Plan, and overseeing policies, procedures, and inventory systems. The role also supports training, vehicle management, and equipment and electronic systems, while providing administrative assistance. Candidates must communicate clearly, work in a team setting, follow instructions, and have computer hardware and software knowledge.
Skills & qualifications
Skills
Qualifications
Full job description
The Department of Developmental Services (DDS) is seeking qualified candidates for the Program Coordinator I Position. The Program Coordinator I (PC I) provides support for the Central Residential Services (CRS) program to ensure regulatory compliance by collecting and analyzing data, reporting trends, and implementing best practices. The PC I assists CRS leadership in collecting information to measure the agency’s progress with the Strategic Plan. The Program Coordinator I, in conjunction with appropriate regional and CRS staff, provides oversight of CRS policies, procedures, and inventory control systems. As part of the CRS support team, the PC I assists with the development, implementation, and delivery of training as identified. The PC I supports vehicle management initiatives by maintaining a fleet database, identifying changing needs, and tracking maintenance requirements. Additionally, the PC I provides technical support for CRS related to equipment and electronic systems and acts as a liaison to IT as needed. The PC I provides administrative support and completes other related duties and projects as assigned. The ideal candidate must have the ability to work in a team setting, follow written/oral instructions, and communicate clearly and professionally. This position must have knowledge of computer hardware and software use. Please Note: This position is located Worcester, MA This is a full-time, 37.5 hour position. Schedule: 8:30am – 4:30pm Days Off: Sunday/Saturday Flexibility may be required to meet the needs of the program Please Note: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License is required. About the Department of Developmental Services: The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit: www.mass.gov/dds Pre-Offer Process: Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. * Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes: * Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov * Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori * National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. * https://www.mass.gov/lists/dds-fingerprint-background-checks ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at:EOHHS Candidate ADA Requests For technical help with Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience. II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range/./ Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: *Administrative Services Organization: *Department of Developmental Services Title: Program Coordinator I Location: Massachusetts-Worcester - 324 Clark St Requisition ID: 260007IS
How this job compares
Set against the 1,268 open Program Coordinator jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This postingNot listed
- Massachusetts median$63–80K/yr23 salary ranges
- Massachusetts median$24–27/hr27 hourly ranges
- Openings
- Olive Jobs lists 69 open Program Coordinator jobs in Massachusetts and 1,268 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- State of Massachusetts (this employer)14 open
- Boston University8 open
- Massachusetts Institute of Technology8 open
- Experience
- This posting asks for at least 2 years of experience; Program Coordinator postings that state a minimum ask for 2 years at the median (785 postings).
- Education
- 309 of the 1,268 open Program Coordinator jobs (24%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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