Hearings Support Clerk
New York, NYJob$45–51K/yrSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Job overview
The City of New York’s Office of Administrative Trials and Hearings is seeking two Community Associates to serve as Hearing Support Clerks. The role supports community members with summonses by providing information, helping schedule hearings or pay fines, and explaining the adjudication process. It also involves intake, case processing and calendaring, complaint resolution, and ensuring cases move efficiently and accurately.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
ABOUT OATH:
The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding more than 250,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers.
JOB DESCRIPTION:
OATH is seeking 2 Community Associates to work in our Clerk’s Office as Hearing Support Clerks. This person will interact with members of the community who find themselves at OATH and need documents and/or information as to how to proceed with summonses they have received. Specific duties include, but are not limited to, the intake, processing, and calendaring of cases, as well as:
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Serving as the liaison between OATH and the community who seek to inquire about summonses, schedule hearings, and/or pay a fine.
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Responding to community inquiries and concerns.
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Ensuring that all members of the community appearing at OATH in-person or remotely through telephone or email understand the adjudication process.
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Investigating and attempting to resolve complaints from the public appearing before OATH.
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Ensuring that cases are processed in a timely manner to minimize wait time for the public.
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Review, confirm and ensure accurate information is provided to members of the community who have been issued summonses, so they understand what they need to do.
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Assist in all aspects of processing cases efficiently when members of the public appear for hearings, so the public has timely access to justice.
COMMUNITY ASSOCIATE - 56057
Qualifications
Qualification Requirements
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High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
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Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary Min: $ 44,545.00
Salary Max: $ 51,227.00
How this job compares
Set against the 346 open Clerk jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$45–51K/yr
- US median$41–51K/yr27 salary ranges
This range's midpoint, $48K, is 3% above the US median midpoint ($46K) — in the middle half of Clerk salary ranges across the US.
- Openings
- Olive Jobs lists 25 open Clerk jobs in New York and 346 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- SUNY Upstate Medical University9 open
- Price Chopper5 open
- City of New York (this employer)2 open
- Experience
- Clerk postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (76 postings).
- Education
- 5 of the 346 open Clerk jobs (1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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