VP, Technology

Summary:The VP, Technology serves as a senior technology leader responsible for translating the organization’s technology vision into effective execution, driving innovation, and ensuring that technology and data capabilities directly enable measurable program outcomes. This role operates at the intersection of strategy, operations, and program delivery, aligning enterprise technology investments with organizational priorities and mission impact.This leader oversees key components of the technology ecosystem, including technology operations, data, platform engineering, enterprise systems, and digital capabilities, while supporting the organization’s broader digital transformation agenda. The VP partners closely with executive leadership and cross-functional stakeholders to enhance operational efficiency, strengthen technology capabilities, and ensure technology solutions effectively support programs, players, fans, partners, and employees. The role requires both strategic leadership and hands-on engagement to translate technology into real-world performance improvements and foster a culture of innovation and continuous improvement.**This position will start remote and will eventually be based in Charlotte, NC.Essential Duties & Responsibilities:Strategy & LeadershipTranslate and execute the enterprise technology vision and strategic roadmap in alignment with organizational prioritiesLead enterprise-wide innovation, digital transformation, and technology modernization initiatives.Establish technology governance, prioritization, and investment frameworks.Anticipate emerging technology trends and assess opportunities to improve efficiency, scalability, and stakeholder experiences.Build and lead a high-performing, cross-functional technology organizationBusiness & Program AlignmentAlign technology investments to organizational priorities and measurable program outcomes, and WTA growth strategiesPartner with program leadership to ensure technology capabilities directly improve execution and impactEnsure resource capacity management is used to optimize resource costs and ensure efficient deliveryTranslate complex program needs into scalable, sustainable technology solutionsProvide WTA teams with support to drive individual and departmental-level use of technology, business process improvements, and improved performanceBuild effective relationships across business units to identify technology opportunities and ensure solutions meet organizational needs.Communicate technology priorities, progress, risks, and opportunities to executive leadership and key stakeholders.Data & Impact EnablementDrive the use of data as a strategic asset across the organizationEnsure the organization can capture, measure, and act on performance insightsDrive a culture of data-informed decision making and accountabilityLeverage business intelligence and data-driven insights to support decision-making, strategic planning, and organizational performance.Innovation & GrowthIdentify and introduce emerging capabilities that enhance program reach and effectivenessElevate the organization’s innovation profile internally and externallyEnable scalability of programs through modernized technology and operating modelsSupport platform development for strategic data domains, including Sports, Fan, and Performance dataEvaluate emerging technologies and digital capabilities that can improve operational efficiency, scalability, and competitive advantage.Cross-Functional Operating ModelPrograms / Tennis Ecosystem: Align solutions to program needs and outcomes, ensure technology improves participant experience and program effectiveness, prioritize investments based on program impactPerformance Health: Set enterprise direction for data governance, health data strategy, and compliance, ensure integration of health and operational insights, while ensuring frictionless experiences for players and other resourcesIT Operations: Establish expectations for reliability, security, and service delivery, balance innovation with operational stability. Partner with IT leadership to ensure enterprise systems, applications, infrastructure, and platforms are reliable, secure, scalable, and aligned with business needs. Support cybersecurity, data privacy, business continuity, and disaster recovery initiatives in partnership with appropriate technology leaders.Technology Partners & Vendors: Oversee strategic technology vendor relationships and ensure accountability for service levels, delivery, security, and performance.Governance, Risk & Compliance: Ensure technology initiatives and operations align with applicable data privacy requirements, security standards, and internal governance frameworks. Monitor technology performance, risks, and key performance indicators to ensure reliability, security, and effective service delivery.Platform technology proposals and decisions that support both Tour and Ventures in a manner that ensures budget alignment, security, and scaleExecutive Leadership / Board: Communicate strategy in business terms, provide visibility into ROI, risk, and performance. Provide data-driven insights and technology recommendations to support executive decision-making and strategic planning.External Partners: Set standards for third-party engagement and ensure accountability for deliveryData Governance & ManagementEstablish and lead the enterprise-wide data governance frameworkDefine clear data ownership, accountability, standards, and decision rights across key data domainsEnsure data quality, integrity, security, privacy, accessibility, and appropriate lifecycle management across the organizationEmbed data governance requirements into technology platforms, systems, partnerships, procurement, and digital transformation initiativesDrive consistent data definitions, standards, stewardship, and quality practicesPartner with Legal to ensure data practices comply with applicable laws, regulations, contractual obligations, and internal policies.Establish appropriate governance and controls for emerging data-driven capabilities, including AI, analytics and machine learningEducation & ExperienceMaster’s degree in Computer Science, Information Technology, Business Administration, or related field required.Minimum 15 years of progressive technology leadership experience, including at least 5 years in a senior executive role.Demonstrated success in leading large-scale digital transformation initiatives.Proven experience in software development, systems integration, data management, and cloud technologies.Significant professional background with agile methodologies, ERP implementations, enterprise architecture, and IT governance.Relevant certifications preferred (e.g., PMP, ITIL, AWS Solutions Architect, Microsoft Azure Solutions Expert, CISM).Required Skills & CompetenciesTechnical ExpertiseDeep understanding of IT infrastructure, networking, cloud technologies (AWS, Azure, GCP), and enterprise applications.Strong knowledge of cybersecurity, risk management, and regulatory compliance.Familiarity with software development life cycle, DevOps, and agile project management.Experience with data analytics, visualization, and business intelligence tools.Knowledge of integration solutions (APIs, web services) and modern programming languages (e.g., C#, Java).Leadership & Business AcumenExcellent managerial skills, with a proven ability to lead cross-functional and high-performing teams.Strong business acumen to align technology investments with organizational goals.Exceptional communication and presentation skills to engage stakeholders at all levels.Demonstrated ability to drive change and deliver measurable results in complex, global environments.Personal AttributesStrategic thinker with strong analytical and problem-solving skills.Action-oriented, adaptable, and self-driven.Collaborative and inspirational leader with excellent interpersonal skills.Passion for leveraging technology to deliver innovative, stakeholder-focused solutions.Travel RequirementsTBDSupervisory ResponsibilitiesTBDPosition Type & Work ScheduleFull-time, 40+ hours per week. Standard Monday–Friday schedule with required flexibility for weekends, extended hours, and international time zones.Work Environment & Physical DemandsWorking Conditions:Quiet to moderate noise; open work environment; regular movement through workspace.Physical Demands:Sitting for extended periods; computer and phone work; communication with global stakeholders; bending at waist/knees; ability to lift up to 50 lbs.The WTA is an Equal Opportunity Employer.