Senior Business Analyst

Serve as an administrator and analyst of UHD's Food Management Software (FoodPro). Maintain the input and output of data within the FoodPro System, including item inventory information, location inventory data, transfers, vendor order updates. Act as a subject matter expert and point of contact for FoodPro. Produce recurring and ad hoc reports and analytics to support Accounting, Dining, and other stakeholders.Facilitate training for staff on use of FoodPro.Assist with Application Support. Work as part of the Server Team to maintain the UHD software portfolio by administering UHD systems. Work with end-users to grant system access, make authorized changes, and enhance functionality to ensure we are providing the best possible experience. Monitor, accept, and complete task and issues within a ticketing system. Adhere to established IT change management protocols to protect system stability and integrity.Collaborate with both business users and technical staff to implement and improve business processes. Elicits, analyzes, specifies, and validates the business needs of stakeholders. Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to technical staff. Create documentation on operations and establish SOP's.Participate in UHD Initiatives. Attend regularly scheduled meetings. Perform special projects and tasks. Perform other duties as assigned. Identify opportunities to improve system efficiency, data accuracy, and business processes.Occasional after hours and on call duties.