
Holiday Helper
Lancaster, PAJobSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Holiday Helper welcomes customers, assists families with product selection, and supports a positive shopping experience in a busy retail environment. The role includes resolving customer issues, processing transactions, replenishing merchandise, and communicating promotions and loyalty programs. Candidates should bring a positive, solutions-oriented mindset, customer engagement skills, and the ability to manage multiple tasks and meet the physical demands of store work.
Skills & qualifications
Skills
Qualifications
Full job description
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Love what you do. Carter’s Careers. As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? Benefits we love: Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. A 30% discount on our brands, referral bonuses, and much more! What you’ll do: Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience Execute and expedite point of sale/register transactions Complete floor replenishment and shipment as needed Articulate current promotional events and the brand loyalty program, including credit, to customers Minimize store loss by providing exceptional customer service and maintaining a safe, clean store Qualities we’d love in a candidate: A positive and solutions-oriented mindset Demonstrated customer service/engagement skills Effective and professional verbal and written communication skills The ability to manage multiple tasks at once A relative in a management role at this store location You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Carter’s for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). Additional information: Applications will be accepted until at least 3 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
How this job compares
Set against the 6,132 open Retail Associate jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- Pennsylvania median$14–15/hr141 hourly ranges
- Openings
- Olive Jobs lists 273 open Retail Associate jobs in Pennsylvania and 6,132 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Experience
- Retail Associate postings that state a minimum ask for 1 year of experience at the median (514 postings).
- Education
- 9 of the 6,132 open Retail Associate jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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