Endpoint Administrator I, II

Endpoint Administrator I

Hiring Range $62,691.20 to $83,574.40

Endpoint Administrator II

Hiring Range $67,080.00 to $89,433.07

Summary of Job Responsibilities:

Southcentral Foundation’s (SCF) Endpoint Administrator position is responsible for the daily management, configuration, and support of end-user devices across the organization. This position will ensure that all endpoints remain secure, compliant, updated, and optimized for employee productivity at SCF. This position will manage and support Windows, macOS, iOT, and mobile devices using Microsoft Intune (MDM/MAM), Jamf Pro, Apple Business Manager (ABM) and/or SCCM/MECM. Deploy software, applications, and security updates to endpoint devices while also monitoring device compliance, health, and security baselines; remediate non-compliant devices.

This position is also responsible for the support of provisioning processes such as Windows Autopilot and device enrollment workflows while assisting with endpoint security functions including BitLocker, Defender for Endpoint, and local device hardening in collaboration with Information Technology Services (ITS) teams to improve endpoint reliability and user experience.

This position has two (2) levels designed to provide progressively more responsible and independent work experiences. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments.

Qualifications:

1. High School diploma; OR GED.

2. Bachelor’s degree in Computer Science or related field; OR equivalent combination of education and experience; OR demonstrated proficiency as a Service Desk Technician II at SCF.

3. Three (3) years of experience in IT support, desktop administration, or endpoint management roles with management of a Mobile Device Management (MDM) platform.

Additional Qualifications for Endpoint Administrator II: Meets all requirements of Endpoint Administrator I in addition to the following:

1. Two (2) years of experience with scripting (PowerShell), software packaging, Microsoft Intune, Windows Autopilot, or other enterprise endpoint management technologies.

2. Microsoft 365 Certified: Endpoint Administrator Associate certification; OR obtain within one (1) year of hire.

Alaska Native/American Indian Preference in Employment:

Pursuant to the Indian Self-Determination and Education Assistance Act, as amended, SCF pursues a policy of Alaska Native/American Indian preference in hiring, contracting, and training.

Employee Health Requirements:

To protect the health of customer-owners and employees, Southcentral Foundation (SCF) requires health screenings and immunizations for all new and current employees. SCF's philosophy of care is built on creating and maintaining trusting relationships with customer-owners, and a healthy workforce is an important part of that commitment.

Following SCF's Employee Health Procedure, including all required job-related health screenings and immunizations, is a condition of employment. The procedure is based on the latest scientific evidence and recommendations from public health experts.

New employees must complete all required health screenings and immunizations before their first day of work. Current employees must complete any additional screenings or immunizations that become necessary due to workplace conditions, public health concerns, or newly available vaccines that help protect coworkers and the community.