Payroll Specialist

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 35,000 crew members who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every crew member believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

We are seeking a detail-oriented Payroll Specialist to join our Payroll team. This role reports to the Payroll Supervisor and supports payroll processing tasks, audits payroll tax setup at both the employee and system levels, and conducts ticket outreach in our HR Support Tool. The Payroll Specialist ensures that tax data is accurate, complete, and in compliance with federal, state, and local tax regulations. You will collaborate closely with the Payroll and HR teams to identify and resolve tax-related issues, perform audits, and ensure the accuracy of tax withholding and reporting.

Job Description Key Responsibilities

Payroll Tax Auditing

• Audit employee tax setup in the payroll system, ensuring that the correct tax codes, exemptions, and withholding settings are applied at the time of hire, changes, or terminations.
• Review payroll data for tax compliance, identifying and addressing discrepancies in tax withholdings, deductions, and credits.
• Perform regular audits of tax setup and calculations to identify potential issues before payroll is processed.

Tax Compliance

• Stay up-to-date on federal, state, and local tax laws and regulations, ensuring that payroll tax withholdings are accurate and compliant with the latest tax laws.
• Collaborate with the Payroll team to resolve tax-related inquiries and discrepancies in tax filings or reports.

System Configuration & Maintenance

• Work closely with the payroll team to configure and maintain payroll tax settings in the payroll system (e.g., Workday Payroll).
• Assist in ensuring system configurations are aligned with tax requirements for employees in various states, cities, and jurisdictions.

Issue Resolution

• Investigate and resolve discrepancies related to payroll tax issues, including over- or under-withholding, employee tax status errors, and incorrect tax deductions.
• Assist in responding to inquiries related to payroll tax issues and guide the team in addressing complex tax-related concerns.

Payroll Processing Support

• Support payroll processing tasks, including data validation, pre-payroll and post-payroll reviews, and reconciliation, in partnership with the payroll team.
• Assist in ensuring payroll is processed accurately and on schedule by identifying and resolving issues before payroll is finalized.

HR Support Tool Ticket Outreach

• Support ticket outreach in the HR Support Tool by following up with employees, HR, and other stakeholders to gather information and resolve payroll-related inquiries.
• Respond to and track payroll tickets in a timely, professional manner, escalating complex issues to the Payroll Supervisor as needed.

Collaboration & Documentation

• Collaborate with HR and Finance teams to ensure that tax-related information is accurate and updated across systems.
• Maintain accurate documentation of tax setup audits, discrepancies, and resolutions for audit purposes.

Qualifications Education & Experience

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• 2+ years of experience in payroll processing, payroll tax compliance, payroll auditing, or a related finance role.
• Familiarity with Workday Payroll or other payroll systems.
• Familiarity with an HR ticketing or case management tool preferred.
• Strong knowledge of federal, state, and local payroll tax regulations and reporting requirements.

Skills & Abilities

• Strong attention to detail and accuracy, especially in reviewing complex payroll and payroll tax data.
• Excellent analytical and problem-solving skills, with the ability to identify and resolve discrepancies.
• Strong communication skills, both written and verbal, with the ability to clearly explain complex tax information and provide professional ticket outreach.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in MS Office, especially Excel (pivot tables, VLOOKUP), and payroll software.

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

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