IT Specialist

Summary

This position is located in the Government Accountability Office, Information Systems and Technology Services, (Information Security Division, Digital & Cloud Division or Enterprise Infrastructure Division). You will serve as an IT Specialist (IT Senior Engineer) and will be responsible for IT engineering for a specific technology such as identity management, Cloud, infrastructure, or an application through collaborating with other ISTS functions and teams and other GAO organizational units.

Duties

As a IT Specialist, PT- 2210- 4, your typical work assignments may include the following: Designs, installs, maintains, and supports the organization's systems, applications and networks including analyzing system requirements and ensuring that systems will be securely integrated into the GAO environment. Develops and maintains transition plans, roadmaps, and other documentation for system/initiative changes from current to target architectures. Leverages Agile and SAFe practices to lead documentation and prioritization of system requirements, development of system designs, development of transition/sequencing plans, development and execution of detailed quality assurance plans, and development of system security plans and privacy impact assessments. Coordinates and collaborates across the organization in areas that include integrated assessment, service design, change management, transition readiness, quality assurance, operational readiness, and customer support processes. Defines and monitors achievement of performance measures by developing outcome-oriented performance measures to assess the impact of implemented process and system improvements. Develops and presents business cases and participates in technical design sessions and working groups as part of GAO and ISTS IT governance and IT investment processes. Requirements

You must meet all qualification requirements before the announcement closes. 1. You must be a U.S. citizen. 2. You may be required to submit a financial disclosure statement. 3. You must be suitable for federal employment. 4. Registered for Selective Service, if applicable. (www.sss.gov). 5. Completion of a probationary period may be required. Qualifications

You may qualify at the PT - 4 band level, if you fulfill the following qualification requirement: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: In addition to the competencies above, applicants at the PT - 4 position must have one year (52 weeks) of specialized experience at the next lower band MS-I, PT-III; CS-III; PE-IIB, or GS-14 grade level (or equivalent) in the Federal Service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position. Specialized experience is defined as: planning and executing all phases of IT Cloud, infrastructure, or an application utilizing agile and traditional methodologies. Developing system designs for an office. Developing system security plans to execute quality assurance plans and privacy impact assessments.

How You Will Be Evaluated

If you meet the qualification requirements stated above, you will be further rated based on your responses to the vacancy questions. Please make sure that your responses to the vacancy questions are supported in your resume. Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume", your rating may be affected or you may be determined ineligible. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Technical Competency Problem Solving Attention to Detail Information Technology Program Management Customer Service Oral Communication To preview the assessment questions, click here https://apply.usastaffing.gov/ViewQuestionnaire/13053253 Other Information

Update your resume so it meets new resume requirements. Starting on September 27, 2025, federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying to a job. What is required in the resume? Resumes submitted for federal jobs are required to have: Contact Information-your name and the best way to contact you. Relevant work experience-Job experience should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how your previous work experience relates to and helps you meet the required qualifications in the GAO job announcement to which you are applying. Education, certifications or licensures-If the job announcement requires any education, certifications or licensures, make sure you include the required information on the resume. For more information on the how to check the resume for the new 2-page requirement, please go to the Help Center or click the link : USAJOBS Help Center - Update your resume now so it meets new resume requirements This is not a bargaining unit position. OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement. Travel and relocation expenses will not be paid for by the GAO. REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email [email protected] U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity. The U.S. Government Accountability Office's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity. The U.S. GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. This position may require completion of a probationary period.