Vendor Engagement & Reliability, Sr. Manager
NEW YORK, NYJobSeen 2w agoSeen in employer's feed today
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Job overview
The Senior Manager, Vendor Engagement & Reliability leads Salesforce’s Digital Enterprise Technology vendor engagement strategy and operating model. The role oversees vendor selection, contracting, governance, performance, risk mitigation, and financial optimization across the vendor ecosystem. It partners with engineering, product, finance, legal, sourcing, security, and operations leaders, and owns portfolio-level decisions such as vendor rationalization, consolidation, and exit strategies.
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Full job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryFinance Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 03/13/2026. Team OverviewThe Vendor Engagement & Reliability (VER) team is a centralized function within Digital Enterprise Technology (DET) that ensures external technology and service partners deliver reliable, secure, and value-aligned outcomes. VER serves as DET's strategic sourcing and vendor partnership capability-balancing commercial discipline, operational reliability, and long-term partnership value. Role SummaryThe Senior Manager, Vendor Engagement & Reliability leads DET's vendor engagement strategy and operating model. This role defines how vendors are selected, contracted, governed, and optimized, ensuring reliability, cost transparency, risk mitigation, and value realization across DET's vendor ecosystem. Operating as a senior leader and trusted advisor, this role partners with Engineering, Product, Finance, Legal, Enterprise Sourcing, Security, and Operations to align vendor performance with DET's business priorities and technology roadmap. This role owns execution of portfolio-level vendor decisions, including rationalization, consolidation, and exit strategies aligned to DET priorities. Key Responsibilities Strategy, Operating Model & Leadership * Define standards, governance, and performance expectations for the VER organization * Own the end-to-end vendor engagement lifecycle, from assessment and onboarding through performance management and off-boarding * Establish scalable frameworks for vendor reliability, accountability, and partnership management Vendor Selection, Contracting & Partnerships * Oversee vendor assessments, RFPs/RFQs, competitive analysis, and Total Cost of Ownership (TCO) evaluations * Lead complex commercial negotiations, ensuring contracts include clear SLAs, KPIs, and accountability * Serve as a trusted advisor to DET leaders in vendor selection and strategic partnership decisions * Lead executive business reviews and resolve vendor escalations Reliability, Risk & Governance * Monitor vendor performance, incident trends, and delivery quality * Identify and mitigate systemic vendor, operational, and delivery risks * Enforce compliance with DET policies, security standards, and governance frameworksFinancial Transparency & Optimization (FinOps) * Drive financial visibility and accountability across vendor and cloud spend * Partner with Finance, Product, and Engineering to forecast, track, and optimize costs * Establish unit economics and negotiate improved commercial models * Deliver regular reporting on vendor performance, spend, optimization opportunities, and savingsQualificationsRequired * Bachelor's degree or equivalent experience * 10+ years in vendor management, sourcing, technology operations, or related fields * Strong commercial negotiation, contract management, and vendor governance expertise * Proven ability to influence senior business and technology leadersPreferred * Experience in SaaS, cloud, or large-scale enterprise environments * Familiarity with FinOps and consumption-based pricing models * Experie
How this job compares
Set against the 908 open Vendor Management jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This postingNot listed
- New York median$133–185K/yr51 salary ranges
- US median$24–27/hr80 hourly ranges
- Openings
- Olive Jobs lists 67 open Vendor Management jobs in New York and 908 across the US. 13% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Amazon12 open
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- Amazon.com Services LLC2 open
- Experience
- This posting asks for at least 10 years of experience — more than three in four Vendor Management postings that state a minimum ask for (median 5 years, across 804 postings).
- Education
- 285 of the 908 open Vendor Management jobs (31%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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