IT Specialist

JOB REQUIREMENTS: RIVERSIDE, located in Eau Claire, WI is a precision machining company and our company mission is to provide custom precision manufacturing and innovative services to medical, aviation, space, defense, and emerging high-tech industries. We build things that make a difference in people's lives and a career at RIVERSIDE is rewarding for far more reasons than you might imagine. As IT SPECIALIST, your experience and expertise will be highly valued, your contributions recognized, and your professional goals supported. We understand there are lots of choices out there, that is why for over 40 years we have been providing stability, a safe and clean environment, challenging work and are invested in the growth of our people to take them as far as they want to go. The IT SPECIALIST will provide support, maintenance, troubleshooting and improvements to the organization's total infrastructure, including computer systems, networks, servers, software and helpdesk functions to ensure smooth day-to-day operations. Provides helpdesk support as the primary escalation point for helpdesk and provides execution support to the systems administrator as directed by the IT Manager. DUTIES AND RESPONSIBILITIES include but not limited to: Assists with the implementation, monitoring and maintenance of security standards such as CMMC, NIST across the entirety of the company's infrastructure. Assists with the research, development and implementation of standards and procedures across all company infrastructure such as network, security, servers, end points, services as well as productivity and collaboration software and tools. Works with the Systems Administrator to provide day-to-day support and maintenance of the company's infrastructure, including network components, security, servers, cabling, SQL databases, document management systems, ERP systems, information technology tools, endpoints, M365 cloud and more. Provides support and hands-on assistance to staff, resolving hardware and software issues, managing user accounts, permissions, authentication, including helpdesk support and end-user training. Utilizes the company's helpdesk systems for logging and documentation of all helpdesk tickets, projects, tasks and change management. Participates in operations and maintenance of managing day-to-day operations of network file systems, end point security monitoring and remediation. Maintain networks and network file systems, including monitoring of LAN and endpoints for threats or errors. Assists in maintaining and managing systems such as Windows OS, security tools, applications, servers, email... For full info follow application link. Metal Craft and Riverside are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/29320DBE26C84FA7