Document Training Specialist

Document & Training Specialist

Position Summary

The Document & Training Specialist is responsible for developing, maintaining, and improving organizational documentation and training programs that support operational consistency, compliance, and employee competency. This role works with subject matter experts and cross-functional teams to create clear procedures, training materials, and process documentation that enable employees to perform their work safely, effectively, and consistently.

Documentation & Document Control

• Develop, revise, and maintain policies, procedures, SOPs, work instructions, forms, and related documentation.

• Ensure documents are accurate, current, user-friendly, and properly controlled.

• Manage document revisions, approvals, version control, and retention requirements.

• Standardize documentation formats, templates, and writing practices.

• Collaborate with subject matter experts to capture and document operational processes.

Departmental Trainer Development

• Partner with department leaders to identify, develop, and support departmental trainers.

• Coach trainers on effective training techniques, facilitation skills, and consistent delivery of organizational requirements.

• Provide trainer resources, guidance, and support to ensure training content is delivered effectively.

• Monitor trainer effectiveness through observations, feedback, and performance metrics.

• Maintain trainer qualification records and support ongoing trainer development.

• Promote consistency in training delivery, employee onboarding, and knowledge transfer across departments.

• Support continuous improvement of departmental training programs based on feedback, operational changes, and identified competency needs.

Process Improvement & Compliance Support

• Assist in documenting and improving business processes and workflows.

• Identify documentation gaps and opportunities for standardization.

• Support audit readiness and compliance activities through accurate records and controlled documentation.

• Incorporate lessons learned, corrective actions, and process improvements into training and documentation.

Collaboration

• Partner with Operations, Quality, EHS, and other departments to support documentation and training needs.

• Communicate technical and procedural information clearly to a variety of audiences.

• Serve as a resource for document control and training-related initiatives.

Qualifications

Required Qualifications

• Minimum two-year college degree in a related field or equivalent work experience in training, documentation, operations, quality, or a related discipline.

• Experience developing procedures, SOPs, work instructions, or controlled documentation.

• Strong technical writing, editing, and communication skills.

• Experience creating training materials or supporting workforce development initiatives.

• Experience coaching, mentoring, or developing trainers, team leads, or subject matter experts.

• Excellent interpersonal skills with the ability to communicate effectively at all levels of the organization.

• Proven ability to work collaboratively in a team environment and build effective working relationships across departments.

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks, work independently, and adapt to changing priorities.

• Knowledge of document control and records management practices.

• Proficiency with Microsoft Office and document management systems.

• Positive, collaborative, and proactive approach to supporting organizational goals and continuous improvement initiatives.

Preferred Qualifications

• Experience supporting ISO management systems or regulated environments.

• Experience with Learning Management Systems (LMS).

• Knowledge of process improvement methodologies and workflow documentation.

• Experience developing train-the-trainer programs or departmental training frameworks.

• Experience in manufacturing, logistics, distribution, construction, or other operational environments.

Position Impact

The Document & Training Specialist helps ensure organizational knowledge is effectively documented, communicated, and maintained. Through strong documentation practices and development of departmental trainers, this role supports employee performance, process consistency, operational excellence, and continuous improvement.

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.